Net NannyReviews of netnanny.com

I paid and logged into Net Nanny and they told me all I needed to know about what they did, but never had any way that I could find to apply it to my computer. Very frustrating and not user friendly. I would not recommend Net Nanny to anyone.

Wish I had read these reviews first. Truly awful. Constantly glitches. Spent over an hour stuck in loops and server glitches trying to set it up. Was not on my end. Apparently a known issue. Don't waste your money.

Doesn't let you cancel your subscription and doesn't even work properly on desktop. The fact that there is no discernible way to cancel the auto-renewal on their websites is of course the worst thing about Net Nanny. I had to cancel the recurring payment in my PayPal dashboard... The second-worst thing is that it breaks Firefox completely and forces the usage of a certificate that isn't trusted by my browsers, making them completely unusable. There is are no options in their dashboard to adjust certificate settings, application settings or browser settings for desktop. I don't understand why this software is recommended by people on the internet. The only positive I found is that uninstalling the software made all the problems go away again.

I installed this on my son's 9th generation iPad. It's supposed to be possible to set time limits and downtime periods. These were ignored by every app other than web browsers; it was possible to use YouTube, Roblox, and download and install apps from the App Store, during the time when the iPad was in 'no internet' mode. The parent web portal did some hilariously buggy things e.g. your child has used 0 hours of his 3 hours, therefore he has exhausted his time, and the iPad is in 'No Internet' mode (which doesn't work properly anyway); at 9 a.m. it reported that he had been on the iPad for 15 hours; at one point, the reported time usage ticked upwards at a rate of 5 minutes every second. I gave up trying to get this to work after 3 days of going back and forth with tech support (who were helpful, but could not solve the issue), and obtained a refund. Perhaps I was just unlucky but I saw nothing to merit the shining reviews that this product gets. Not worth the hassle.

I used this product once and it kept billing me for 10 years without sending me renewal emails. I only found out when I checked my bank statement.

Luck to get 1 star. Waste of money. Can be circumnavigated. Appalling customer service as they are my password administrator and i need access to my account to add something to my blocked list. 3 times i've asked and no respose. It's crap

Service was not good. Also they enrolled me in autopay which I don’t remember agreeing to, and there is no where on their site that you can cancel subscription. If there was less than 1 star I would give them that.

Service is not reliable, no agents available ever on the website chat, they do not even provide information in any regard to the questions I had submitted, their documentation online is completely out of date, no way to unsubscribe anywhere,. When pausing a device or disabling internet for a phone, it will not work unless you manually synchronize the netnanny from the phone, least to say it will never work as no kid will be doing this, the reports on the dashboard will only show you data from 7 am to 1pm, no way to personalize it, the App refresh is horrible, absolutely not a good software, not user-friendly at all