Jesus Gonzalez J.
Thinned out Reach Mint Floss
I have always trusted the Reach brand of floss because of its strength. My last Mint Waxed Floss unit was so thinned out that it kept snapping once I began to use it. It has been very frustrating.
Response from Net32Jun 16, 2026
Hi, Jesus, We apologize for the inconvenience and appreciate you bringing this to our attention. Our team is ready to assist you with product support or any other questions you may have. We also offer a 30-day money-back guarantee, so if the product did not meet your expectations, we are happy to work with you to find a resolution. Please feel free to reach out at any time at 1-800-517-1997 or [email protected]. Best, Net32 Team