Justin L. Rider, DDS, P.
Usually great service, not this time!
I got an email saying my package was delivered and I didn't get the package of 3 cytoflex membranes. There was no delivery photo confirming its drop off. Waiting to hear back from someone? and I need them this week so I'll have to order more from someone else I guess...
Response from Net32Aug 29, 2024
Hello Justin, Thank you for bringing this to our attention. We sincerely apologize for the inconvenience. We understand how important these items are for you. We have coordinated with the vendor, and a replacement shipment has already been sent to you. We appreciate your patience and understanding during this process. If you have any further questions or need additional assistance, please feel free to reach out to our customer service team directly at (800) 517-1997.