Cyndi H.
Customer Service communication is…
Customer Service communication is great, but I was sent the wrong item twice! I was told it would be refunded but instead I received another box of the same exact item.
Response from Net32Nov 27, 2024
Hello Cyndi, Thank you for your feedback. We sincerely apologize for the repeated issues with your order. You should have received a prepaid label to return the item for a full refund. If you have any further questions or concerns, our team is here to help ensure this is fully resolved. Thank you for your understanding!