Priscilla E.
I am requesting a return because the…
I am requesting a return because the floss I received is not the same as the product described. The floss I previously received from this same product was solid white, but the floss in this order is different in appearance and quality. Therefore, the product does not match the description, and I would like to return it for a refund.
Response from Net32Sep 4, 2026
Hello, We’re sorry to hear about your experience, Priscilla. Our team is committed to resolving this for you as quickly as possible. We have reached out via email to discuss this further and ensure a satisfactory resolution. We look forward to having the opportunity to serve you again. Best, Net32 Team



