FRANZ R.
My order wasn’t mailed until I…
My order wasn’t mailed until I contacted you to see where it was. When it was mailed it was sent to the wrong address. I STILL DONT HAVE IT. What rating would you give? **UPDATE** I received a package today WITH THE SAME ORDER NUMBER AS MINE with 3 BOXES OF VSP BITE REGISTRATION MATERIAL VANILLA BITE AND AN INVOICE FOR $131.97 THIS IS GETTING MORE RIDICULOUS!
Response from Net32May 7, 2025
Hello Franz, We want to assure you that we’re actively working on resolving this issue. Our team is in the process of addressing the situation. We’ll be in touch with you directly to make sure everything is taken care of. We appreciate your patience and understanding. Thank you.