Makai R.
I was sent the wrong product after…
I was sent the wrong product after waiting a few weeks. Now I have to go out of the way to return the product and drive it somewhere. Aunt, I still have no word on when the new product will be shipped and I'm still being charged for the original purchase.
Response from Net32Jun 10, 2025
Hi Makai, We're very sorry for the inconvenience caused by receiving the wrong product. We understand how frustrating this must have been. Our team has provided a prepaid return label so the item can be sent back for a full refund. Please don’t hesitate to reach out if you need any further assistance — we're here to help make things right.