M W.
goes down a lot
goes down a lot. When canceling services, they will charge you $100 per line to return equipment.

net2phone is a leading Unified Communications provider with over 30 years of telecom innovation.Trusted by customers large and small, we excel at providing the most efficient and reliable, highest quality business communication services.We’re committed to supporting you day in and day out, right from the start. Our product experts, on-boarding specialists, and customer success team will follow you every step of the way, ensuring that you reap all the benefits our service has to offer.Backed by IDT Telecom, a global network, and 2000+ employees worldwide, we're the fastest growing UC provider in the world.
net2phone (net2phone.com) has 9 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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9 approved reviews, newest moderated first
M W.
goes down a lot. When canceling services, they will charge you $100 per line to return equipment.
Gabriel
I found them through an advert for voice ai agent, setup was literally 5min.. i didnt really have to talk to anyone.. so i cant speak too much about support.. but that voice agent.. bit crazy how lifelike...
Thomas F.
I tried to cancel my account due to inactivity. No refund of existing money in the account. No response to initial email and two subsequent emails requesting follow-up.
Mr. Avi K.
great guy, patient knowledgable and patient
Mike K.
Reliable service, good pricing, but we were really impressed with their support actually.
Suresh M.
Net2Phone refuse to accept the operational inefficiency & The cancellation process is nightmare. The account representative is disrespectful. They disrespecting and making fun of Small Business Sufferings....
Allen G.
Great pricing and also great support, thank you Oscar!
Christian R.
Net2Phones is the absolute worst phone provider I have ever dealt with. Customer service has no idea what they are doing. Wasted dozens of hours troubleshooting to never get to the solution and 50 emails later they upgrade support to a 'Tier 1' rep who still struggled to fix the problems. After countless issues and failures on net2phones service and wanting to cancel they will not let us. STAY AWAY. TERRIBLE COMPANY.