Nest CollaborativeReviews of nestcollaborative.com

I was really encouraged by the support I was getting, but I was really uncomfortable that I could not see one dedicated lactation consultant to follow up on my situation. The fact that every meeting is a different person is not helpful and the support remains very shallow. On top of that, I saw a lactation consultant in person (on my own) and she really diagnosed me, she checked myself and my baby, the latch, and she instructed me in very different directions from the Nest Collaborative consultants, which helped me much more with only 1 appointment. The fact that I spoke with 3 different people and none of them saw me breastfeed my baby is concerning (he was with me in all 3 sessions) -and I was given incorrect directions regarding pumping. So, what I thought it was really valuable it was actually making my situation worse. It would be great to be able to choose one person to follow you through and get a proper assessment by the virtual consultant. You should review a few aspects of your service. Still got value from it, but very frustrating on the other hand.

I tried Nest as it is covered in my insurance, however I wouldn’t recommend having an online session when it comes to lactation, as it is difficult for the consultant to check your baby’s latch from Camera. The session was 30 minutes and had a big timer on the screen which made me feel stressed about the time. I was the one talking the most and I haven’t received any tips that I was not already aware of ..

I already submitted one a full review, so being reminded is annoying. But I was just pretty much read the power point, both times, so I much rather be sent the PowerPoint and read it myself and be able to go back to it when I have questions

I'm not sure if all of their consultants would receive the same review from me, but the woman I spoke with, while very nice, did not provide the assistance I was hoping for. I had multiple questions related to BF and pumping and my baby's excessive gas. She seemed like she was in a rush and spent only 30 minutes with me. She didn't even ask to see him nurse to evaluate latch or anything. She said she was going to have me check his palate and that she wanted to see how my pump flanges fit me but she rushed off so quickly she didn't even do those things. The visit summary she provided me had included things we didn't even talk about so I'm not sure how to implement them. I basically had already learned everything she did tell me through Google. I was hoping for more in depth help especially since they are IBCLCs and there are none in my area. I'm supposed to have a follow up apt with a different consultant. I ended up canceling that apt.

I was looking for advice on breastfeeding my second child. The lactation consultant seemed to brush off a lot of my questions and focus on why I’m asking the questions instead of answering them. I didn’t feel comfortable. I also told her about some medications I’m on that have been approved by my OB and endocrinologist, and she kept telling me I’m not supposed to take those. I mentioned that the medication was approved by two doctors, but she kept insisting I am wrong. Again, I felt uncomfortable. I will most likely not use Nest again.

I had two appointments with the Nest Collaborative and while my first consultant was wonderfully supportive and helpful, the second one unfortunately was not. The first consultant was very empathetic and helped me troubleshoot a variety of issues (latching, pump settings, flange sizing) by giving me lots of strategies to try. The second consultant gave very little in the way of practical suggestions, told me that there was only one way to reach my nursing goal, and made me feel as if I was putting my child in danger by following my pediatrician's guidance. The contrast between my two appointments was quite striking. As for the platform itself, it's fairly straightforward to use, but there's a lot of steps. The pre-appointment questionnaire took over 15 minutes to fill out. I wish some questions about information that doesn't change were only asked once on an initial form instead of having to fill it out before each appointment (for example, baby's weights at various ages).

I’d really love if a message feature was enabled in the portal. Making an appointment for a simple question feels inefficient at best, a money-grab at worst.