Jeanette
Light is shipped from China...
Bought the light for US$320 for my cousin's wedding gift. The package came wet and torn and the adapter was broken. Contacted the seller but wasn't very responsive and I was getting stressed as the date gets nearer. Found out that both light and adapter are both shipped from China. And I can get actually the exact same light from Aliexpress for $50.🙁
Response from NeonoenMar 28, 2024
Hello, we are from the United States, and our factories have places in the United States, China, and Europe. Our products are strictly inspected and the product packaging is intact before shipment. The wet packaging you mentioned was caused by improper handling by the logistics company during transportation. I'm really sorry for the bad experience I brought you. We will strictly require logistics companies to protect our products on the transportation road.