Susan Kaye H.
Too bad there isn’t a “NO stars”.
Too bad there isn’t a “NO stars”. BEWARE!! YOU WILL NOT BE ABLE TO RETURN ITEMS YOU ARE NOT SATISFIED WITH! I purchased a sweat shirt for my grandson- the one with the three San Francisco athletes on it. It was described as a “thick hoodie”- in fact it was extremely cheap fabric and the art work was awful. The 3 athletes are my grandson’s heroes. Joe Montana looks like he has a cartoonish wedgy. Perhaps that was intentional and I didn’t understand it when it was ordered it. However, my grandson would never wear this and I would like to return it. I contacted the company by email since no information came with the item regarding how to return a purchase. I explained the issue and asked for info on how to make the return. I was asked to send two pictures of the item to “prove” that it was unacceptable. I reluctantly forwarded the requested pictures and a second request for directions on how to return the sweatshirt. I then received an email stating I needed to take a SECOND set of pictures - as they needed to see the item in “natural light!” OK… I get it! They are not going to refund the money and I am stuck with a sweatshirt I will donate to the local homeless shelter. Lousy product and lousy customer service! Beware!!
