NeluxReviews of neluxcosmetics.com

Janice really helped me with my order!! She did amazing at getting back to me quick and making sure my needs were met!

Janice was extremely nice and she looked into my order right away! She helped calm my nerves and assured me my order was on its way! :)

I’ve tried all the products from Nelux and I’m honestly obsessed. Everything is amazing, but the lip plumper is definitely my favorite — it gives such good results! My lips look fuller, smoother, and super glossy. Highly recommend if you want that perfect plump effect 💋✨

Janice was very helpful and answered my question very fast and politely.

I reached out to customer service because I hadn’t received my item yet. I was lucky enough to get Janice who helped not only identify the issue(I mistakenly put avenue instead of place for my address) but she resolved my issue by offering to re-ship my items to my correct address. Mind you, this was all in one day! I emailed, got a response, and received a resolution! Thank you again Janice and I look forward to receiving my product that also has amazing reviews!

I had a great experience with customer service. They responded very quickly to my request and handled my order cancellation smoothly and professionally. The process was easy, and I really appreciated the clear communication. Excellent service overall, thanks to Janice from Nelux Support!

Please do not buy the hyaluronic acid for lips; it doesn't work. It only makes your lips burn and produces no effect whatsoever.There is no option to give 0 stars—I had to give 1—but they are a fraud

I had a great experience with Janice! She was very quick to respond, she assisted with everything I needed and was more than pleasant throughout our communication! I can’t wait to receive my lip plumper and leave another review! Thanks Janice!