Nella Cutlery ServicesReviews of nellacut.com

I CALLED UP NEEDING TO CHANGE THE FREQUENCY OF MY SERVICE FOR KNIFE SHARPENING. SPOKE TO MICHAEL WHO WAS SUPER FRIENDLY AND ON THE BALL. VERY QUICKLY FOUND MY CUSTOMER ID AND MADE THE CHANGE. SO LOVLEY TO SPEAK TO EFFICIENT FRIENDLY STAFF WHO MAKES YOU FEEL THAT NOTHING WOULD BE A PROBLEM AND YOU HAVE CONFIDENCE THAT THEY CAN HELP WITH WHATEVER YOU MAY REQUIRE. THE GUYS WHO BRING THE NEW SHARPENED KNIVES ARE ALSO A DELIGHT TO DEAL WITH, ALWAYS FRIENDLY AND EFFICIENT

Cold call scam. Drop sample knives in for you to keep and then return to get cash from you for them during service to nuisance the money from you. Gave them the knives back. Crooks.

Cold calling, aggressive scammers offering a poor quality service with rude and aggressive delivery men

Cold calling, scammers who try to get you to sign delivery notes that contain a 3 month cancellation contract!! Beware. After telling them to do one last year they have started trying to drop off knives again without saying anything. Deceitful and illigal.

I was working when a man from nella came in to switch my knives, I was sexually assaulted by him which was witnessed by other staff members, the police were contacted and a report made, as I didn't have enough evidence I was advised by police to drop the charges as it wouldn't get to court, I had to then speak to a doctor who signed me off sick due depression foe sexual assault, I've tried to contact nella to discuss this many times who really couldn't care less about what happened to me by a man carrying out a job for them, absolutely outrageous.

A gentleman came into my cafe today and said he was dropping off a free trial of sharp knives for a week. Said after that there's a monthly charge and they bring a new set of sharp knives every month. I told him I had not ordered/arranged for any trial, and said I would find out from my boss. He wasnt keen to hang around and said he would return in a week to collect knives. He left an invoice with my company name and address on. When I was able to confirm no one in my company arranged this trial I called Nella and spoke to Fran who said she would arrange for knives to be collected. She said I did tje right thing by calling her to let her know the rep was dropping off knives to businesses without an arrangement. I consider this cold calling, and very sneaky. Whether it is the companies strategy or the individual rep, I am not sure. I would just be wary of this company. I have searched online and there seems to be very mixed reviews.