Neighborhood StorageReviews of neighborhoodstorage.com

Ease of use is 5 stars, unfortunately their rate increase is too dramatic & unexpected to be considered fair. It was bad enough when the unit I signed up for online ended up being $20 more than advertised, they also increased my rates by almost $20 after only a year of service! And I was never informed of the increase, I just happened to find out when making my monthly payment. This created a financial hardship on me due to having multiple units. The management staff is also somewhat difficult to deal with, but the staff at each location were awesome & very helpful. My advice is they're an exceptable self-storage company, just ensure to keep track of your account & balance

I feel the rate changes and added insurance is a unfair increase to long term tenants is outrageous. Due to no building buy out as well new location! Turn out over the 6th year period no free mouth rental for being loyal customer just over the top $5 on with the taxes how unfairly done. So I rate them at a 2half stars!.

Nice facilities in seemingly convenient locations....but c'mon....it's a storage unit! The rent goes up at least $5 a year....which I find amazing. Owner Greed perhaps? That's my guess. They know it's a pain in the butt to move...so they stick it to you.