Sarah Jo W.
My package has been sent to the wrong…
My package has been sent to the wrong address in a different state, and customer service will not email me back about it. Been waiting for over 2 weeks, and now want a refund.
Response from Neeva BabyAug 29, 2019
Hi Sarah, We are so sorry to hear this. The address that was provided to us at the time of the purchase was incorrect. We sent the package to the address you provided. Unfortunately, we cannot change the address once the order is shipped. We are happy to offer you new product. Please contact us at [email protected] Thanks