NebsportReviews of nebsport.com

Response from NebsportOct 12, 2026

We’re really sorry for the frustration and inconvenience this experience has caused you. We’d just like to clarify that, your order was placed on Aug 29. Since you ordered a custom name and number jersey, it takes a little extra time to prepare compared to our regular jerseys, as we need to personalize the name and number before shipping it out. We’ve also replied to all the emails we received from you. However, we didn’t receive any further responses afterward. It’s possible that some of our replies may have ended up in your spam or junk folder, so we kindly recommend checking there as well. Please rest assured that you will either receive the item you ordered or get a full refund if anything goes wrong with your order.

Response from NebsportSep 16, 2026

We’re truly sorry for the frustration caused by the delay. For orders that take longer than expected to arrive, we normally refund the shipping fee as an apology for the extended shipping time, while the jersey continues to be on its way to the customer. Please email us at [email protected] with your order details. We’ll check the latest status of your order and contact the carrier to urge them to deliver it to you as soon as possible. We sincerely appreciate your patience and apologize again for the inconvenience.

Response from NebsportSep 4, 2026

We’re sorry to hear about your experience. We’d like to look into this and help resolve the issue. Did you contact us at [email protected]? If so, we always make sure to respond to customer inquiries within 24 hours. Please also check your spam/junk folder, as our reply may have been filtered there. We sincerely apologize for the inconvenience. Please email us again at [email protected] with your Order ID, and our team will look into the delivery issue and assist you until your order is successfully received. We’re committed to supporting our customers and making sure every order reaches them.

Response from NebsportAug 3, 2026

We're truly sorry to hear about your experience and understand how frustrating this delay has been. We want to assure you that we have been actively monitoring your shipment with our shipping partner on a daily basis and will continue to do so until your order is successfully delivered. We understand the wait has been longer than expected, but we're confident your order will arrive. We're committed to ensuring you receive a jersey of excellent quality. Thank you for your patience and understanding.

Response from NebsportApr 17, 2026

We understand how frustrating the wait has been, and we truly appreciate your patience so far. After checking your order, we can confirm that it has already been shipped and is currently in transit. Based on the latest tracking update, it has reached the export facility and is expected to be delivered within the next week. We’re continuously working to improve both our shipping times and communication to avoid situations like this in the future, and we appreciate your honest feedback.

Response from NebsportOct 13, 2025

We’re truly sorry for the inconvenience you experienced. We completely understand your frustration about the delay - that’s never the experience we want our customers to have. Shipping can take a bit longer during peak season, but we assure you that every order arrives with great quality. We’ll keep working hard to speed up shipping and give our customers a better experience.

Response from NebsportApr 22, 2025

We're truly sorry to hear about your experience, and we appreciate you bringing this to our attention. We understand your disappointment and take your feedback seriously, especially when it comes to sizing and quality. We’d love the chance to make this right. We’ve sent you an email from [email protected] — please check your inbox!