NEAT n FRESCO Duct CleaningReviews of neatnfresco.com

Set up an appointment through Facebook Marketplace in Sierra Vista, AZ. The tech called on the day of the appointment to say there was a problem with the truck. We rescheduled for today @ 3:00 PM. It is now 5:00 PM and I have had no call/test/PM from anyone as to why the tech has not shown up. I've called the toll free number and get a strange ring, then a busy signal and no one ever answers. I've left a request for callback an no response. I've see other reviews very similar to this one and wonder if there is some sort of scam being run on Facebook Messanger for this service.

I was practicality begged to make an appointment over the course of a couple of months so I eventually made an appointment. I get texts about confirmation of the appointment and everything was great. The day of the appointment, I get a text asking if I push my 11-1 appointment back to a 1-3 appointment - I say it’s fine. At 12:30 I get a text from the tech confirming the appointment and I confirm it. He then calls me and asks if I can move it back to a 3 pm appointment. I then say it’s okay. 3 o’clock rolls around and no one shows. I wait until 5 pm and still no one. I then text the girl I made the appointment with. She opened all of my messages but never responded. Extremely unprofessional and do not recommend this company unless you want to waste your time.