OuterSpace C.
Horrible
Horrible. I accidentally subscribed to the annual membership one year and they refused to cancel and refund me. Here we are the next year and they pre-deducted $397 out of my bank without my approval. I have not even updated my old card, so there's no way they can be deducting anything from my account unauthorized. Even if it's a pre-deduction, the bank treats it like it already been deducted. I tried to call in as soon as I got an emailed receipt to have them refund and take me off, but all I got was some voicemail asking to send them an email. Now I'm waiting as my $397 waits in limbo. I'm so angry. I used to love them so much, but no way.