Nearly NaturalReviews of nearlynatural.com

Ordered two large artificial poinsettias. Arrived separately. First one damaged. Returned and then returned second one. Not realistic and poor quality. Hard to figure out what return policy they actually offer. Assigned partial credit. Never could get full credit or a response after multiple emails. Poor customer service. Will not order from again.

This place has no business trying

WE' Ordered a bamboo tree May 21 your shipping label dated 5/25,21/ Arrived in lake Havasu 6-02-21 # 144-7034FL tag Product was delivered sometime after that, When we were not home & left on front entrance of our home. Box was severely damaged! the tree inside and hanging out of box was in 6 pieces and all material was out of the planter container totally destroyed! Were tried to make contact many time no response also we've call many times even spoke to a human once whom said no problem, no response then we reached out again talked to Omar in customer service he informed us they will send a return label or a new plant. your return policy states you will replace or return full refund even if customer does not like it. I Emailed you 6/11/21.. ,6/13/21.. 6/14/2021 and I sent pictures. Purchaser Jeanie Afenir Lake Havasu City AZ

Don’t buy from this company! I’ve never left a review online for anything and I rarely even go through the hassle of returning an item I’ve purchased online, but this company is so uniquely awful that I felt compelled to do both. Took forever to ship, no response from customer service after multiple attempts. Finally arrived broken with some sort of deteriorating plastic spilling out of the box all over my front porch and house. Smelled awful and looked as bad as it smelled. I bought four different “plants” each one terrible in its own unique way. So absurdly over priced for what you get, a total joke and borderline scam. Pretty sure they are playing a numbers game, just shipping boxes of trash around hoping enough people don’t want to go through the hassle of returning. For reference: the fake plants you see at “the red bullseye” retail store look far superior to what you will receive from these jabronis.

I’m only giving this one star because I have to select something to write the review. The product that I ordered did not meet the quality that I had expected. I was able to return the product through their return website. On May 21 I receive notification that my credit would only take 3 to 5 days to reach my original charge account. However it is now June 16 and I have yet to receive my credit. I’ve tried twice to contact the email customer service address and got no response. Do NOT order from this company they are horrible at customer service and the product is not a good quality. I should’ve looked up the reviews before I ordered.

DO NOT ORDER!! I ordered from here and the item I received is NOT what I ordered. The customer service number is just a voicemail. I have left at least 10 messages with no reply. I have sent emails and still nothing. I am trying to dispute the charges because nobody from Nearly Natural wants to help. Stay away from this place!!

The quality of their items are horrible. They fall apart and it is impossible to get customer service.

Absolutely horrific customer service.You order, and they don't ship and when you try to contact them it is a nightmare. I am soooo sorry I ordered from these people. They did not deserve one cent of my money or time. STAY AWAY!!!!!