Nearly NaturalReviews of nearlynatural.com

In March 2021 I ordered a large silk palm. It arrived and looked incredibly fake. I called and, remarkably, someone actually picked up. He told me to put it back in the box, take it to UPS and send it back for a full refund. I did that in March 2021. From that point on it was radio silence. It is August 2022 and I am still waiting for my $108 refund. This is a horrible company. I own a business and if I treated my clients this way I would not have a business.

Horrible, Horrible Customer Service. I ordered a tree that was Poorly Packaged. As a Result, I received a Heavily Damaged Potted plant. It had a Big hole and a Long crack which I sent pics to the company after I had called. Supervisor was even Worse! They wanted this piece of Crap shipped back to them Before they would Refund or Replace. Are U Kidding Me?

I ordered a bonsai tree in cermaic vase. The first one arrived in pieces so I requested a fedex call tag and item replacement, noting to be sure to wrap the replacment in bubble wrap because the first one was only held in the box by a piece of tape. Second bonsai arrived today and it's in pieces. Obviously this company doesn't know how to pack fragile items.

Bought some beautiful geraniums but wanted a bedding flower smaller than 12". Called customer support for help but the person did not know what a bedding plant was. Asked for a supervisor who might be more familiar with flowers and he could not help me without an SKU. Are you kidding? In order words, NO pre-purchase support.

Bought an article of 60 cm I got a stem of less than 20 cm, and another article than in the pictures. When I emailed them, they said that international orders can not be returned nor refunded... WHAT?! Total fraud company do not buy here

I ordered an outdoor tree. It was delivered with damaged leaves and looked to be about half the fullness if the picture on the website. It had a 5 star review which is why I ordered it. I wrote a review of the product on the website and followed all guidelines. The company never posted the review. I see now that all the products only show good reviews. Dishonest advertising.

Paid a lot of money for a tree that was not only missing many leaves, judging by the stubs on the branches, but each and every leaf had a thick coating of white glue gun glue around the base and strings of glue hanging everywhere. This tree wasn't even close to nearly natural.

I was very disappointed in the plant I ordered and although my review on their site only stated that with the reasons why, they never posted it. They obviously don’t want honest negative reviews. That’s kind of “scammy” to me.