Nearly Natural was founded in 2002 with over 75 years of botanical experience, we are pioneers in the artificial floral industry, providing customers wit...
Nearly Natural (nearlynatural.com) has 106 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Garden & Pond · Miami, Florida
Excellent
Garden & Pond · Boca Raton, Florida
Excellent
Garden & Pond · Bradenton, Florida
Excellent
Garden & Pond · Aventura, Florida
Excellent
Showing 83 reviews with 1 star · Clear filters
John H.
3 weeks and still waiting .zero return calls. After calling several times . Thinking there no longer in business . But still have a website up . I hope there isp can close down there site to prevent others from a loss .
Diane T.
I ordered two flower arrangements based on advertising that returns were possible. One was much larger than I anticipated, and the other had numerous leaves that had fallen off in transit. I emailed the company several times and also called customer service. No one ever picks up the phone... you can only leave a message, which they never return. I would never order from them again.
Nancy K.
I wouldn't even give them a one star but you have to click on something. DO NOT order from this company. I have filed a claim with my credit card company for an item that I returned and have yet to receive a credit for two months ago. NO ONE answers the phone, have left many messages and emails to no resolution. SCAM!!!!!
Caitlin
WORST CUSTOMER SERVICE EVER! Placed my order in March and still have not received my order (it is May). I have called, emailed, left voicemails and have never received any response. The order was $700. This company truly does not care about anything. DO NOT ORDER ANYTHING FROM THIS COMPANY. They are a complete scam and waste of time.
Mo B.
I cannot begin to describe how bad the customer service is for this company. If I could have given them a -5 Star, I would have. You cannot get a live person on the phone for their "customer service." I have left multiple messages and sent multiple emails, with no response. I haven't received one of the items of my order and it has been months. I want a refund but cannot get one. I am filing a complaint with BBB. DON'T BUY FROM THIS COMPANY, UNLESS YOU HAVE AN ENDLESS SUPPLY OF PATIENTS!!!
Jamilla E.
No plant and horrible non existent customer service. I ordered a tall cactus months ago and have not received it. Three weeks ago I received notice that it was delivered to JRodriquez and there’s no one in this household by that name. When I finally got a human on the phone he sàid the plant was damaged in shipment and a new one would be shipped but that was 3 weeks ago and I’ve received no communication from this company. I’ve tried to reach them by phone again and only get their automated system and have not received a call back. I’m filing a report with the better business bureau in their area. The item is paid for and I’m furious that they don’t have the ethics to even call me back. Shameful.
Dennis R.
Their website is false and misleading! It leads one to believe that the boxwoods (for example) are silk, since they are accessed by clicking on the "Silk Plants" header link. They are not silk, but are cheap plastic made in China; similar to ones that can be purchased for 1/3 of the price. The website states "Expertly crafted in the USA by horticulturists using the finest materials" - this is obviously false! Customer Service does not exist! Despite emailing and calling customer service multiple times, I've never received a response. If negative stars were an option, I would certainly rate them negative
Laurni B.
Wish I could put zero stars. Worst company that I have ever dealt with. Terrible plant/tree. Broken and looks terrible and fake. After many attempts to contact them to return the item, the only response I received was a customer service survey. What a joke. Beware of this business.