David
Give the reason on the previous survey…
Give the reason on the previous survey I did with you earlier. Someone call apologize and ensure me actions has been enforce.

NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today NCR Voyix transforms the stores and restaurants experiences with cloud-based, platform-let SaaS and services capabilities.
Aloha by NCR Voyix (ncrvoyix.com) has 672 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Internet & Software · ALBANY, Georgia
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Internet & Software · Atlanta, Georgia
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Showing 46 reviews with 1 star · Clear filters
David
Give the reason on the previous survey I did with you earlier. Someone call apologize and ensure me actions has been enforce.
Richard D.
We bought Aloha almost 3 years ago. The actual software is decent, as long as you don't expect too much. However, the customer service we have experienced from NCR is REALLY horrific. How about waiting 2 weeks for a keyboard replacement and missing payroll? Yes, a keyboard. I could have just gone and bought one, but it's their system so I'm not allowed. Then there is the server that goes down and 6 days later still no replacement. We cannot batch credit cards, so our money has been tied up. We still have no idea when it will arrive, despite assurances that it's "on the way". We are DONE with NCR and say Aloha to Aloha. My advice is to avoid NCR and Aloha and get something that is actually up to date. We will be replacing our system shortly.
Tim
I have a brand new system I my backup batteries are already dead and I tried to call to figure out what I need you for that in their Samsung where problems they know it's returned a call For the type of money did you spend you think ticket to return a phone call
Response from Aloha by NCR VoyixMay 14, 2021
Hi Tim, thank you for sharing your experience. Our team is looking into this and will be in touch with you to resolve this.
Shawn M.
Told I would get a call back. Never did issue is still present
Response from Aloha by NCR VoyixMay 5, 2021
Hi Shawn. Thank you for your feedback. We’re sorry you didn’t receive a call back. Our team is looking into this and will reach out to you shortly to resolve this matter.
Alex D.
I’m not Alex Decker
Matt
Complete shambles to deal with and do NOT value they’re colleagues whatsoever!