Aloha by NCR Voyix Reviews | Read Customer Reviews of ncrvoyix.com

Aloha by NCR VoyixReviews of ncrvoyix.com

4.6672 reviews
Internet & Software
864 Spring St NW, Atlanta, Georgia

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Aloha by NCR Voyix

About Aloha by NCR Voyix

NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today NCR Voyix transforms the stores and restaurants experiences with cloud-based, platform-let SaaS and services capabilities.

Aloha by NCR Voyix (ncrvoyix.com) has 672 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: ncrvoyix.com
Website: ncrvoyix.com
Category: Internet & Software
Location: Atlanta, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 63% of reviews.
Latest: Most recent review: April 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Aloha by NCR Voyix reviews

Showing 46 reviews with 1 star · Clear filters

Harold
Jun 15, 2022
no resolution as yet
no resolution as yet no phone call
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Randy
May 18, 2022
I am.not an Aloha customer
I am.not an Aloha customer
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Stephen B.
Apr 7, 2022
Stay away if you value your time.
There are only a handful of decent support techs that I've had the pleasure of working with. It's luck of the draw whether you get connected to one. If your ticket is escalated, expect at least a week for resolution. Unfortunately the contract was signed before I was given a chance to intervene. I have many friends in the hospitality industry and they have all shared their nightmares with Aloha and NCR. I plan to sever the relationship as soon as my agreement expires.
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Director of I.
Apr 1, 2022
You have outsourced your tech support…
You have outsourced your tech support outside the US. Bad idea, when an issue happens on Menulink I have to write their entire support request?? You have reports exporting as text which makes us have to alter each on in excel to numbers. Requested a fix two years ago. You have ruined your customer service. Used to get a replacement terminal sent within a day or so of an incident, not it is taking up to a week. Customer Service used to be your best attribute, Now is barely adequate
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Joe
Feb 7, 2022
Way too expensive for what you offer
Way too expensive for what you offer. Other POS is a lot cheaper an awful lot now. In the monthly fees out of control. Looking into another POS system within the next year.
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MOD
Feb 4, 2022
It’s long time wait and lady…
It’s long time wait and lady representative she told me somebody called me. No body called me back . Very bad service
Response from Aloha by NCR VoyixFeb 15, 2022
Hi, this is not the experience we want for our customers. We'd like to follow up on this matter. Can you please send us your company name and an alternate email to best reach you?
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Maranda
Oct 27, 2021
problem is worse
problem is worse
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Ryan
Oct 27, 2021
Support took several days backed with…
Support took several days backed with several lengthy phone calls to resolve a POS issue. In the end the original issue was resolved however it generated a second issue that never truly was 100% corrected.
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