Sandy
Zana is the help desk representative from heaven
Your help desk representative, Zana, is superior. She was able to help us solve a difficult problem with our kitchen printer. Her knowledge of the Aloha system and computers in general is extensive. When the remote access wouldn't work as a means to fix the problem, she created a work-around and made it work. When many help desk personnel would have just given up or tried to pass the problem to someone else, Zana kept going until we had it up and running. You have a real gem with Zana working for you. Thanks so much!
Response from Aloha by NCR VoyixJun 23, 2023
Thanks for sharing, Sandy. We love hearing about exceptional experiences for our customers! We’re glad Zara was able to give you the support you needed.