Navistar Van LinesReviews of navistarvanlines.com

SCAMMERS!!!! They give you a quote based on your items, but don't inform you how much truck space you actually get. On moving day, they charge you DOUBLE or keep your $1,500 deposit!!!

SCAM!!! Do not work with these people. It’s not a real company. They will pressure you into making a deposit with a check only. Do not do it. Only pay with a debit card or credit card. They will say you can’t. They do Anthis because they know if you use a card you ancan reverse the payment. Sarah, Michelle, Dustin, Anthony- scum of the earth preying on families in the midst of one of the most stressful times of their lives and stealing their money. They will have you sign a contract and promise extras- free mattress bags, extra space in the truck, etc. then they will change the contract. They have no real business phone and everyone working there are scammers.

What a scam company!They promised to return me $500,actually it's lie

Stop And Read Do Not Use Them They are brokers that are quoting BS. I got a quote for a 1 bedroom move. I could have sold my thing after the drama and stress they caused. They demand cash or money order. No matter what they promise you. They do not contract out professional movers. Please save yourself a headache and money. Go to getting Pods or Uhaul.

Total scam. Ethan was super helpful (or so I thought) Booked them for a long distance move, decided to cancel after reading all the terrible reviews. Got about 25 phone calls after, zero legit response from me email. Two days later they tried to cash my check for thousands of dollars. Do not trust this company.

Joseph was aggressive to get my business and asked for a Zelle payment. The movers showed up and said they couldn’t do it. I asked for a refund and it’s been over 2 months. Every time I call or email Sarah - their customer service - she says it’s being sent to accounting. When I asked to talk with her manager, she said she reports to the owner. The whole thing wreaks of scam. Beware!

Complete FRAUD. They are broker. Not the actual mover. Do not use this company while moving. Anthony gave me estimate $3384. Ended up paying $6000 even though they didn’t take any of the boxes. Don’t rely on their words. They will deny everything during move.

Navistar: Do NOT recommend. The following is my experience being conned by this company. After my first phone call with Navistar, I was very excited to use them. I spoke with a very friendly man named Jason, roughly 3 months before our expected move date. We were moving from Wisconsin to Georgia and our new house would be available to us June 10th. We wanted our things picked up at any point during the 2 weeks prior. I am a planner and had all our boxes counted and our furniture empty, staged, and ready to go. Jason quoted me and great price and assured me that I had called far enough in advance that our dates would be easy to accommodate within a day or 2. I put down a large deposit and was READY. They called again the week before the move and again the day before the move to confirm everything was on track. The. The day of the move….no one showed up. We called repeatedly and were told they may show up as late as 4pm…so we waited…and no one came… Navistar is a brokerage, meaning they do not move you; they link you with a moving company. However, that moving company may not be professional or reputable. In our experience, the moving company did not show up the day they were scheduled (they believed they had been cancelled so apparently Navistar does not confirm) and the next day, 2 men who were obviously under the influence of alcohol and likely something else, showed up in a filthy, rusted out truck that was CLEARLY not big enough. We learned then that Navistar also WILDLY underquotes you. What they do not tell you (while you are listing out everything you own and they are making their BS quote for you) is that whatever company they may set you up with, does the calculations their own way. The sketchball that showed up at our house informed us that we would owe $5000 MORE than quoted. When we contacted Navistar, they told us it was not their issue and was up to us to work directly with company. So, we negotiated the amount down (so we thought), the “movers” packed up a large portion of what we owned, broke or damaged most of it (NOT an exaggeration) and took 1 load to storage, after which they told us we owed them $1200 more to take the rest of it. They held out belongings hostage. Still not Navistar’s problem apparently, despite being the only reason we had been set up with these people. The movers showed up late, were at our house until 1am, and required constant supervision. During all their breaks, they went to the truck and drank. We could see them. They had to be reminded multiple times not to do things like drag our furniture across concrete (our furniture is all trashed). They returned late the next day, without moving blankets, in a rented U-Haul because apparently, they didn’t have a storage facility for the 1st load, so it was just in their rusty truck…at some random location. They had to leave again shortly after arriving to get the aforementioned moving blankets and finally took the remainder of our possessions with them, late in the day…to…”storage”. This was 3 days after they were originally scheduled. Our original contract said they would pick up our belongings on a Sunday and that they would be delivered the following Sunday or Monday. We anticipated a slightly later delivery seeing as how our belongings were not picked up several days late. Navistar (again) told us it was up to us to work directly with the company they had our money now so why would they help us? In the end, our belongings were dumped in a U-Haul storage facility where they stayed for 2 months. The moving company was uncertain of how to open the doors since the driver and his assistant did not tell them what they had done with the keys, and we were in our new house, with no furniture. We had to go shopping since we did not have professional clothing for work, kitchen ware, towels..nothing. We eventually stopped calling Navistar as they repeatedly told us it wasn’t their problem. We have since received most of our belongings, but our bicycles never arrived (guessing they were stolen by the winners that picked our stuff up) and the moving company does not answer the phone or return our calls. We ended up paying more than we would have had we used a reputable mover AND had a horrible experience that lasted MONTHS. Thanks, Navistar.