naviabenefits.com is listed under Insurance.
naviabenefits.com (naviabenefits.com) has 45 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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james A.
They auto decline reimbursement even when all required documents have been submitted. Lost almost a thousand dollars in previous years and $2000 denied this year already. Almost impossible to reach. Essentially a scam.
Kema
I have been on hold for almost 3 hours waiting to speak to customer service.
RJ
It's crazy that this business is legal, I don't know how someone hasn't sued this company to oblivion. I warn any companies to not set-up their FSA account with Navia. They will reject your valid claims and send you a canned response that doesn't even mention which claim was rejected and why. So, if you have anything more than one claim, best of luck trying to figure this out, talk to their customer service, and getting your money out of FSA. This sort of hassle I won't even do it as a job, let alone to save some tax dollars on my qualified expenses.
