NavReviews of nav.com

I have used Nav for a while to monitor my business scores. I signed up for their checking account and put money in there. My account was suddenly closed and labeled with "check issued". It's been over 2 months and I have not received anything. I also did not close my account and have been given no reason it was closed. There is no way to call only submit a form online, which I've done several times. I would not recommend using Nav for anything other than checking business scores, but there are other service providers that does that as well.

No refund policy. Just collect your money and not provide any kind of service

There is no being constructive for people who steal your money, ignore your complaints, ignore your requests to cancel, have no human element to assist you and refuse to give you your money back, all while doing absolutely nothing related to their business model or promises. This is a real life scam, and I already have my lawyers working on this.

I opened a commercial checking account with nav, and I was told that my account was closed around July 3rd, but the money in my company's account could not be withdrawn by ACH after the account was closed, and the business address of our company could not receive the checks sent to me, so I immediately called them and told them that they should send the checks to the correct address. I repeatedly told them that my company's business address could not receive the check sent to me, and the customer service was very responsible. When I thought there was no problem, the check would be sent to me after I communicated with them over the phone and provided the address. On July 24, I was informed by email that their cooperative bank refused to send me a check to this address. I don't understand why. I have communicated with them many times that the business address cannot receive mailed check letters, and I don't know how they communicate with their cooperative bank about these matters. I have always proposed two solutions, scheme 1 is to return the funds of our company through ACH, scheme 2 is to mail checks to the correct address I provided them, but so far these two solutions have been rejected by them. It's like the money can't be returned to me...

Just before I opened an account with Nav, I changed the name of my business. According to the IRS rule, when you change the name of your business, you DO NOT have to obtain a new EIN. I've explained this to Nav reps on several occasions, yet they continue to ask for my IRS 147C letter with the new entity name. I think this is something they should already know. Yet they continue to ask for this document before I can open a Navi Prime account. The representative I spoke with had no idea what I was talking about and simply stated they would get back to me, it's been over a month, and I still see they're asking for additional documents.

SCAM. MISLEADING WEBSITE. DO NOT SIGNUP FOR MEMBERSHIP. I was offered a nav prime card which showed that I would have access to up to two tradelines. However upon signing up for it, it is not available in my state. Why would it be offered if it was unavilable in my state? I couldn't even get a refund for $50 2 minutes after signing up.

I signed up for Prime because I was under the impression it helps start ups. I acquired my LLC shortly after. While applying for the card I accidently hit submit before I uploaded all the documents and was denied and not able to reapply. I should have been able to reapply when I explained the situation. I called and was told to apply for business checking under a different email and when approved call back and they will give me a coupon so I wouldn't have to pay twice. However I did that and I was denied a checking account too. When I called to cancel they did not try to persuade me to stay or fix the situation. You should be able to apply for the card before you pay, I'm sure many people paid and was denied and out the $50, that adds up to a whole lot of money for them and your business was hurt not helped. I feel like this was a scam. I'm not paying $50 for a single tradeline and to be able to see my credit scores that is not helping my business at all. I hope this did not affect my business in any way. If you are just starting out or have any dings on your personal credit I would save your money and invest elsewhere. I was excited about joining Nav and was just disappointed and frustrated.

Nav acquired tilfull and assured tilfull existing customer everything will remain the same. Less than a year later, Nav got rid of the secured credit card program with little notice. Very shady business practice.