SHL-Pittsburgh
I made an order for a nasal item
I made an order for a nasal item. I never received it. I did not get my money back. Every inquiry to Naturitas is responded by go to their website. In other words, absolutely no help.
Naturitas is listed under Personal Care.
Naturitas (naturitas.us) has 15 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Showing 11 reviews with 1 star · Clear filters
SHL-Pittsburgh
I made an order for a nasal item. I never received it. I did not get my money back. Every inquiry to Naturitas is responded by go to their website. In other words, absolutely no help.
Edward L.
It took nearly 2 weeks from my order to be received. The tracking showed it stuck in Amsterdam forever. When I finally received it today, one of the two canisters I ordered was broken open, and the contents completely spilled out. It was literally pouring out of the box when it arrived. There was no cushion in the packaging to protect the product. It’s also really challenging to communicate with the company.
Anna C.
I placed and paid for an order with Naturitas on April 9, 2026 (Order #10000281095). The estimated delivery window ended on May 11, 2026, and unfortunately, I have not received my items yet. In total good faith, I spent time communicating with the company and strictly following their guidance. However, after discovering their low rating on this platform, it has become apparent that non-delivery and severe delays are a common systemic issue here. I realize now that the instructions provided were simply consuming precious time instead of resolving the core problem. As a regular online shopper, I found this a vital reminder of how crucial it is to check independent reviews beforehand to avoid unprofessional services, especially since these products are widely available on alternative, more reliable digital platforms. For the record and the company's review: I completed my full due diligence and opened a formal inquiry with U.S. Customs and Border Protection (CBP Case #260520-8872956). CBP officially responded in writing confirming that the package cleared customs on April 21, 2026, and was handed back to the domestic carrier, USPS. I have also opened a Missing Mail Search with USPS (ID: MRC 26 2539 6773), which confirmed a delivery exception. Since I have fully completed the necessary paperwork with the authorities and the delivery failed through no fault of my own, I am requesting Naturitas to review this clear track record and immediately issue a full refund or a shipment replacement. Thank you.
Barb
I ordered organic corn nuts because they are impossible to find in the U.S. I spent $80.00 for the product plus shipping. By the time I received the corn nuts ( and there were ALOT OF THEM) they were all going to expire within one month. There's no way i can eat them within that time frame. Seems like they just wanted to dump old product on me. And they did. And i have no recourse. To me, it was like throwing $ away to take a chance on this site. Live and learn. Maybe they are just mad at Americans. And I WOULDNT BLAME THEM!!!!
Tamara
I ordered organic soy curls summer of 2025, it’s not the end of January 2026 and I keep getting the runaround , last fall it was stuck in customs , now saying I need to call customs . HORRIBLE company! Won’t refund my money. I’ll be reporting to BBB as well as everyone social media outlet saying DO NOT ORDER from this company . Waiting over 6 months for an order that showed weeks era and still not getting a refund.
Chris S.
Never received my order despite months of assurances that it was on its way.
Oceane
I ordered some formula beginning of September, for more than 400 dollars. It is December 14 and I still have not received anything from Naturitas. I have written several messages and did not get any answer. Avoid this website!!!!!
Josh
80+ days no package. Scam