Stephen
The product didn't work and they…
The product didn't work and they charged me an additional 5 times! I had to dispute the charges with my bank! These people are legit criminals! Don't buy anything from them!
naturemd.com is listed under Personal Care.
naturemd.com (naturemd.com) has 16 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Personal Care · Orlando, Florida
Excellent

Personal Care · Grants Pass, Oregon
Excellent

Personal Care · Great Neck, NY
Excellent

Personal Care · Costa Mesa, California
Excellent
Showing 15 reviews with 1 star · Clear filters
Stephen
The product didn't work and they charged me an additional 5 times! I had to dispute the charges with my bank! These people are legit criminals! Don't buy anything from them!
Marilyn
NUTRAMD. I would rate a zero if possible.They are set up so you have to have a customer number to cancel and then the customer number doesn't work..so therefore you can't cancel.Scam company..beware. Had to call my bank and get a completely different card.
Matman
They sent me a knockoff product and then put me on a subscription for??? I don’t know. I cancelled and asked for a refund and it was approved. BUT, they advertise a certain product and send you a knockoff and think that is ok. I will never purchase from NutraMD again. SCAM
Linda Marlene B.
They took almost $80 total unauthorized out of my credit card. .will not answer phone and says mailbox has not been set up so you can't leave a message to them ..my credit card company has a block to keep them from taking out again...they are stealing from credit card s
Dana
I have been a repeat customer for a while. I accidentally bought the wrong flavor of a product. In part this is because the product image is identical for each flavor and the site defaults to the flavor I don't like. The other issue is that during checkout they did not collect my email and send me an order confirmation. So the order arrives in the wrong flavor and they say they can't do an exchange but I can pay for shipping to return it and pay a $10 restocking fee and then reorder. BUT they won't honor the promotion that I bought with the first time because it's over. The rep I spoke with was very attentive but was defensive and the company is clearly not interested in helping me get my desired outcome which was to get my order in the correct flavor at the promotional price that I wanted. Their supplements are fine, it's really surprising to me that a company that sells expensive supplements wouldn't have more of a customer-centric approach. They eventually waived the restock fee because I asked, but they acted like they were doing me a favor accepting a return (where I pay for shipping) and not honoring the promo I originally used.
Linda
This product will not dissolve like it says it will. Even when I put it in my VITAMIX it still won't break down. EVERYTHING breaks down in a Vitamix!! Very disappointing. I consider it a waste of money and a learning experience. :-(
Bruce T.
NatureMD runs a sale over the weekend (starting Friday afternoon: 1. Customer has NO ability to phone in, only receive a return call during set hours (Monday to Friday) 2. Customer service tries its best to follow up, but they will only call you back during certain hours (they call you, you cannot call them!) PLUS they cannot tell how much the taxes are until they make the actual sale, so you do not know how much you will be charged unless you make the purchase. 3. website for online purchasing is down...tried Safari, Google Chrome and Firefox In today's age with technology it cannot be this difficult to run an online website with purchasing.
Yvonne B.
This is the worst company. The Gut product does NOT work. Try to get a refund and you will have to go through so many phone calls, emails and promises that they will not keep. They promised that they would NOT issue the credit to my card that had been compromised PRIOR to the return. They would not take the new credit card number and despite multiple emails stating that they would issue an eCheck, they credited my compromised credit card. They then made a bunch of excuses, put me on hold for a long time and virtually said they would not fix it until they got notification from the bank. Ugh I would not recommend this company at all. Do so at your own risk.