Ho caricato un pdf e l'ha letto malissimo. Soprattutto la voce di Isabella faceva delle pause ogni volta che leggeva da un rigo all'altro, ma anche se non c'erano segni di punteggiatura. Doja Cat l'ha letta "Doia", Central Cee l'ha letto pure male. Tra l'altro per far leggere la voce AI per più di 5 minuti al giorno occorre sottoscrivere un abbonamento. Ma che senso ha se legge così male?
AS
Aurelio Sánchez C.
Dinero a la basura
La voz en español/España era aceptable, por los que suscribí la versión básica, ya que mo nescesitaba mas...
Cuando acabó la versión prueba y empezó la suscripción de 60€ solo eran accesibles voces tipo GPS, y la única algo aceptable era español-latino americana, con un acento y jerga diferente.... Dinero a la basura
LR
Lourdes R.
La versión básica es una basura
En el tiempo de prueba tenía acceso a una voz con calidad, que para mí era suficiente. No necesitaba más voces y por eso escogí la opción básica Cuando me suscribí con la opción básica solo tenia voces tipo GPS o latino-americanas usando, lógicamente, palabras que se usan en Latinoamérica que no se usan en España, supongo que para forzar a pagar la suscripción prémium Dinero a la basura…
CB
cb
have to split text into 300 block or…
have to split text into 300 block or get errors no refunds
DV
Denis V.
Garbage & Scam
Tried to upload PDF book and the website lags insanely. I had to split 900 page book into 10x PDF separate files and it STILL lagged like crazy. The subscription prices are very unreasonable with a total rip off "minutes" given. Avoid this crap website and keep your money. Not coming back lol, seriously.
RF
Rebecca F.
Just noticed this company billed me and…
Just noticed this company billed me and I haven't even heard of them. I tried clicking on the link to send an email and it isn't working. Contacting BBB.
ST
Susan T.
NaturalReasder this app- its terrible for…
just bought this app- its terrible for highlighting- glitch- no customer service ( they say in hours!!) I would like a refund but seems this is not possible. Spent 2 hours trying to preserve my highlights- what a waste of time.
AL
Alina L.
AVOID AT ALL COSTS
I have been using Natural Reader for the last year and a half or so, and I hate the platform but due to my disability, I can't afford to switch to a new TTS software due to money and the time it would take to learn a new platform in the middle of my semester for my Masters. I am currently trying to get them to fix an essential feature and they couldn't care less (expanded in point #2). I am at the end of my rope and so frustrated and don't know what else to do expect post a negative review because they refuse to help me!
Some of my biggest gripes:
1. The annotations are so frustrating if you actually need to export them and use them. I spend hours every week formatting them by removing the extra text that's not the actual annotation, pasting them together to form cohesive sentences and thoughts, adding page numbers since the program puts the pdf doc page number instead of the article page number, even though half the time it can tell the article page number.
2. Their customer support sucks. For example, my web app isn't showing the highlights right now so I can format them like I mentioned in #1. I contacted them and they say they are working on it but no resolution or urgency. Every day they don't fix it I am falling further behind on school because I can't use my notes because they don't make sense as fragments of a concept. Where does one concept begin and one end? I have begged them to help and they DGAF, said it may take weeks, but they are extremely dismissive. It’s like they don’t realize or don’t care about their responsibility to paying customers to make it useable!
3. The "highlight added" box that pops up after you add a highlight is so janky and unnecessary, and impedes useability because you need to wait the three or so seconds for the box to go away before you can highlight (for some dumb reason). There used to be a tiny tiny X to close the box but they removed that too. The epitome of enshitification, I have no idea why they removed it. So you need to wait for the box to close, sometimes the area you need to highlight is short so you often need to wait and keep going back to get all the required pieces highlighted. It wastes so much time, is unnecessary, and not really realistic for folks with disabilities. I thought this was supposed to increase accessibility??
Other small bonus annoyances off the top of my head
1. The buttons are glitchy and too small, especially for a TTS/accessibility device
2. They should have a filter for numerical citations
3. The page numbers should reflect the actual page numbers in the doc (They already have this technology!)
4. It often pronounces the same word three different ways in one sentence