Evangeline
Great products, bad customer service
Their coconut-free (hard to find!) products are soooo good, but their customer service is practically non-existent. I had to shame them on social media to get my moldy hair gel replaced, and watch out for their check-out system. I was offered free shipping THROUGHOUT check-out for my 1 item, then after paying, received a receipt with 7.99 shipping tagged on (I NEVER pay for shipping, so this one stings.) I immediately wrote for them to cancel the order but, surprise surprise, a few weeks later I got notice that it was shipping. Such a shame because I'd buy more often if they were more trustworthy.


