JULIE C.
Great discount for Cyber Monday - canceled order after placed...
I ordered an item that works very well for my pet on Cyber Monday because of a 35% + free shipping code for that day only. I couldn't get it to give me free shipping, but decided to deal with that later, so I ordered and sent an e-mail asking about the shipping. My answer was - sorry that didn't work, but that order has been canceled... we are out of stock. But if I tried to order after Cyber Monday, it just told me it would be backordered. Bad, bad business. Then, come to find out, they think they haven't charged me and they are no longer going to carry the item. What a joke. Should have had something online noting that item would no longer be carried after stock was gone and nothing when I initially ordered said stock was low at all. Get your act together! My last order. What a shame, as I would have been buying this item frequently.
Response from Native RemediesDec 8, 2015
Dear Julie, Thank you for your review. We have reviewed your order and show the DetoxPlus is no longer available and will no longer be carrying. As the orders were cancelled you were not charged for them. Orders are only charged when the order ships. We hope this will be of help to you and we apologize for any inconvenience. If you should have further questions or comments, please feel free to email us or contact our Customer Service Department at the phone number provided below. Thank you, Native Remedies Customer Service [email protected] 1.800.683.1235


