Native Remedies Reviews | Read Customer Reviews of nativeremedies.com

Native Remedies Reviews | Read Customer Reviews of nativeremedies.com

Native Remedies reviews

Showing 236 reviews with 3 stars · Clear filters

CHERI S.
Jan 24, 2016
Love Product but somebody dropped the ball!
I've been using this product for my lil rescue that was having liver failure. The vet basically said "good luck" but LiverAide has proved to be miraculous. Unfortunately, I ordered on Jan. 4th & ran out before finally calling on the 20th..to find out my order was never filled..? They were very nice & rushed it , I however went on Amazon Prime & ordered a next day bottle, so she was able to have a dose after being without for about 5 days. in the meantime, she started turning yellow & having no appetite, After just a few doses she started feeling & looking better! This formula truly is a godsend!
Response from Native RemediesJan 25, 2016
Dear Cheri, Thank you for your recent review. We are sincerely sorry for the delay in processing the order. We are passing along this information to the proper department for review. We are very happy to hear that our product is working for your pet. We appreciate the time you have taken to pass along your feedback. If you should have further questions or comments, please feel free to email us or call us at the number below. Thank you, Native Remedies Customer Service [email protected] 1.800.683.1235
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JUDY ROYDHOUSE (New Z.
Jan 18, 2016
Buying from overseas is not much fun
I buy tablets every 3 months. I use to buy two different types until shipping costs increased and I didn't have the choice of "standard" over "priority". None of the discounts which are emailed EVERY day apply to overseas customers. I shall unsubscribe once again as I have received 15 promotional emails since placing my last order 9 days ago! An expensive but necessary purchase unfortunately.
Response from Native RemediesJan 19, 2016
Dear Judy, Thank you for your review. We apologize for any inconvenience this has caused. Thank you for taking the time to submit your comments. Discounts can be applied to orders that are shipping overseas. The only offer that can not be applied is free shipping. When placing an order please make sure the discount from the email is properly applied to the order. If you should have further questions or comments, please feel free to email us or contact our Customer Service Department at the phone number provided below. Thank you, Native Remedies Customer Service Toll Free 1.800.455.4048 International Customers 1.920.232.3075
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Retired09
Jan 18, 2016
Measuring from droplet
When I bought the Ikawe for men the droplet that came with the bottle did not have any measurement so as to know how much to dispense as per bottle instructions. I'm not sure where the QA control is at native remedies but it isn't with the producers of Ikawe for men. I've been using it for about a week and just guessed at the amount prescribed on the bottle. No results so far. It's frustrating and I do not recommend this product.
Response from Native RemediesJan 19, 2016
Dear Patrick, Thank you for your review. We apologize for any inconvenience this has caused. Thank you for taking the time to submit your comments for the Ikawe for Men. As stated on our website results will vary and can take 4-6 weeks to see results. Most products need time to build up in your system before results start to show. If you should have further questions or comments, please feel free to email us or contact our Customer Service Department at the phone number provided below. Thank you, Native Remedies Customer Service Toll Free 1.800.455.4048 International Customers 1.920.232.3075
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EDWARD
Jan 14, 2016
Annoying Popups and Poor Delivery
The products are great but the web experience uses annoying popups on every page with the same ad. Once is enough. Also, they make use of USPS Mail Innovations so the post office doesn't just drop your package off like UPS. If you're not home they don't deliver and you're forced to go to the post office to take delivery.
Response from Native RemediesJan 14, 2016
Dear Edward, Thank you for your recent review. We apologize for any inconvenience this has caused. Thank you for taking the time to submit your comments and review regarding our website. We have forwarded them to the correct department for further review. If you should have further questions or comments, please feel free to email us at [email protected]. We hope this interaction has restored your faith in our company and we encourage you to update your review. How to edit your review 1. Log on to your account on www.trustpilot.com 2. Click on your profile picture in the top right corner of the site 3. Click Go to my profile 4. Find the review you want to change and click Edit 5. When you are done changing the rating and the text, click on Submit your review now Thank you, Native Remedies Customer Service Toll Free 1.800.455.4048 International Customers 1.920.232.3075
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L? R.
Jan 6, 2016
delivery...
I ordered on the 30th, the item is StIll undelivered. The delivery cost is too expensive for this. FIX IT
Response from Native RemediesJan 7, 2016
Dear Sir or Ma'am, Thank you for your recent review. Please contact us at the below email address or toll free Customer Service number so that we may look into this matter further for you. We apologize for any inconvenience this may have caused and look forward to hearing from you. If you should have further questions or comments, please feel free to email us at [email protected]. We hope this interaction has restored your faith in our company and we encourage you to update your review. How to edit your review 1. Log on to your account on www.trustpilot.com 2. Click on your profile picture in the top right corner of the site 3. Click Go to my profile 4. Find the review you want to change and click Edit 5. When you are done changing the rating and the text, click on Submit your review now Thank you, Native Remedies Customer Service Toll Free 1.800.455.4048 International Customers 1.920.232.3075
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L. S.
Jan 2, 2016
Good products, poor packaging
I ordered a set of three tinctures from Native Remedies a couple of weeks ago. When it came, one of the bottles was shattered. They were only wrapped in a thin layer of paper - no bubble wrap and no marking on the box that said "fragile", so no wonder one broke. I immediately contacted the company, and they offered to (and did) send me a replacement, but I got no apology and it really seemed as if the company didn't care. The replacement came, again, in a box that did not say "fragile" and without bubble wrap - just paper again. Luckily, it survived the shipping process this time. I have yet to use these tinctures, but I have used their products in the past and have been very happy with them. I will probably continue to do business with them because I do like (and trust) their products. And, in the end, they did send me a replacement product and make good on their guarantee, even if they weren't warm and fuzzy about it.
Response from Native RemediesJan 4, 2016
Dear Sir or Ma'am, Thank you for you review. We apologize for any inconvenience this has caused in that the items arrived damaged and that we did not apologize when you contacted us. We are sincerely sorry that the items did not arrive safely and that the 2nd package too did not have the proper materials for packaging. Thank you for taking the time to submit your comments and review regarding this. We have forwarded them to the correct department for further review. We appreciate your business and that you are allowing us to serve you again. If you should have further questions or comments, please feel free to email us or call us at the number below. Thank you, Native Remedies Customer Service [email protected] 1.800.683.1235
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STEVEN H.
Jan 2, 2016
Poor Attention to Detail!
I paid for my order to be shipped 2-3 day express. This detail was missed. So, I contacted customer service and they apologized for the error and reimbursed me for the shipping charges. I appreciate this gesture but really wanted the product two days ago. According to the representative the package will not arrive for another four days... by regular mail. This is very disappointing especially as a first-time customer.
Response from Native RemediesJan 4, 2016
Dear Steven, Thank you for your review. We apologize for any inconvenience this has caused. Thank you for taking the time to submit your comments and review regarding this mistake in getting the order shipped with the upgrade. We have forwarded them to the correct department for further review. If you should have further questions or comments, please feel free to email us or call us at the number below. Thank you, Native Remedies Customer Service [email protected] 1.800.683.1235
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FREDDY J.
Dec 30, 2015
So Hopeful
My 5 year old broke out into an all over skin rash immediately after the first dose. Not sure if it was the FocusPlus or BrightSpark or which ingredient? Really wanted this to work:(
Response from Native RemediesJan 13, 2016
Dear Freddy, Thank you for your review. We are sorry to hear your child broke out in a rash while using our products. Please contact our Customer Service at 1-800-683-1235 at your earliest convenience and we can assist you further. We apologize for any inconvenience this has caused and look forward to hearing from you. If you should have further questions or comments, please feel free to email us or contact our Customer Service Department at the phone number provided below. Thank you, Native Remedies Customer Service [email protected] 1.800.683.1235
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