Native RemediesReviews of nativeremedies.com

My husband has really bad temper and i was hoping that it would work but nothing.

Delivery method/ tracking order management are really very poor. I had ordered some medicine but after one-week status shows pending. After called the customer care they replied they don't have any idea about my online order after 20 minutes efforts they find and cancelled an earlier order and opened a new one.

Items Ordered Product Name SKU Price Qty Subtotal Subtotal $233.70 Shipping & Handling $5.95 (I even forego the free shipping and paid a little extra for rush) Discount -$77.90 Grand Total (Excl.Tax) $161.75 Tax $0.00 Grand Total (Incl.Tax) $161.75 On March 28, 2016 I placed an order for 3x 2oz bottles of Cushex S and 3x 2oz bottles of Cushex M - After not receiving the items nor ANY communication from this company I figured to give them a call to make sure the order is on the way since the (When I placed the order I was down to half bottle of the M and 1 full bottle of the S for my 10 year old dog who has been battling Cushion's disease). After being greeted by an associate with an attitude as if I was bothering her by calling, she informs me that there is $70 balance on my account - I had no idea I owed them anything since I had ordered before and paid in full every time as obviously they do not ship the item before they have payment. After about 15 minutes of this person treating me like I had stolen something I asked for supervisor. Megan who was polite got on and said she was the supervisor. Finally it did not matter to me the $70 - I had requested a charge back because I subscribed to them sending resupply every month but then realized I have been double charged and top of that it was only 3 weeks not 4 making it a few extra charges annually - clearly scrupulous business practice - never got the product for last payment and now on top of it I paid it AGAIN! They communicated no information in regards to any delay or any issues with order and after 45 minutes on the phone I was told order will ship 3-5 days from time of conversation on 4/18/2016 - this is medicine for a sick dog who's condition has worsened because of this delay which could have been avoided if the issue with account was relayed to me at time of purchase. I could not find where I would owe but said to charge my card the $70 on top of the $161 I had already paid just so I could end phone call (over 45 minutes now) and get my dog's medication ASAP - On 4/21/16 I received an email with subject: Confirmation for order ***** - I placed my order on 3/28/2016 - I have since emailed 4 times asking for a tracking # or delivery date. Finally I asked to cancel my order the last 2 times - have received this answer on both occasions: Latest reply on 4/24/16 (almost a full month after my order: Thank you for your recent email. We have already put in a request to have the order cancelled. We will try to process the cancellation before it is shipped. If you happen to receive the order, you can refuse it. We will credit you back upon the return. We are sorry for any inconvenience. If you have any further questions or concerns, please email us or call the Customer Service number provided below. Thank you, Melissa ~05**6 Native Remedies Customer Service Toll Free 1‑800‑455‑4048 International Customers 1.920.232.3075 So customer service does not even know if item has been shipped after 7 days of speaking with a "supervisor" who talked me into paying extra $70 and promised 3-5 day delivery - not only they don't know, they apparently have no line of communication with shipping department? This is unbelievable - this is a ploy not to issue refund and cancel order. I still do not have product or any information on if it even has been shipped or when may be an estimated time of arrival. They are horrible horrible horrible - DO NOT TRUST ANYTHING THEY TELL YOU - THEY EITHER DON'T KNOW OR ARE NOT GIVING THE TRUTH. AVOID THIS COMPANY AND ORDERING FROM PETALIVE.COM or NATIVEREMIDIES.COM (they have several names they do business under) To say they are negligent and unresponsive with a side of dirty business practices is an understatement.

Ordered this product a couple of times, once they said there was something wrong with the order and it was cancelled. I ordered it again a couple weeks ago and still nothing.

Paid nearly $10 for expedited delivery for my order to get to me on a Wednesday and it is now Friday night and no package yet! Original sales representive said it would be delivered UPS and I was trying to track package but then I called another representative and she told me it was sent USPS. All she could do was refund shipping. She could only track package to 300 miles away from my town by yesterday! My order was over $100 and I leave town Monday. Very frustrated and I won't be ordering from Native Remedies again! I could have checked at post office today had I known it was supposed to be there because our rural post office is closed tomorrow on Saturday.

I haven't received anything at this point but I've paid so I'm. Not sure what's going on. Am I going to have to chase the company down? Hope not. It's my first order.

Would love to give a positive review but I never received my order or even a tracking number. Makes me feel like this company is a scam. They gladly took my money upon ordering but never sent the item I purchased. Very disappointed.

I ordered on April 2! It took you almost a week to process, then I receive a "shipping notice on the 7th. It's the 10th. The tracking shows that all you have done is create the shipping label and it has yet to be shipped!! Horrible!!! I have an ill pet!! So much for your assistance on that end! By the time I get your product they will be better. Horrible, horrible service!!!