Native Remedies is the market-leading brand of natural remedies specially formulated to offer a complete solution for holistic health and wellness. With over 300,000 customers worldwide and more than 250 herbal remedies and homeopathic remedies, we’re confident that you’ll find the holistic health products you need.
Native Remedies (nativeremedies.com) has 2,650 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
nativeremedies.com
Website
nativeremedies.com
Category
Pharmacy & Medicine
Location
Oshkosh, Wisconsin
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 26% of reviews.
Latest
Most recent review: July 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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my order was cashed and was canceled and I have not been remboursée.Ils we do not even prévenu.ca me is not very serious
Response from Native RemediesSep 16, 2016
Hey Laurence,
I am so sorry to hear about this situation. It looks like you have been in contact with us via email. We have refunded your Paypal account back as of 9/15. This can take about 7 business days to appear on your account.
Thanks,
Carrie P.
FL
Former loyal customer (.
Extremely frustrating experience!!
It is a long story, but ever since I moved to Hawaii I have experienced problems with shipping which always required calls to customer service. Up until my most recent order about 3 weeks ago, they had been very helpful. Their website does not provide you with specific and accurate options for shipping to Hawaii during the ordering process, which is the source of most of the problems. So I phoned to ensure the order would be shipped using the best option for me, as I had in the past. This time I was told there were only 2 options available: 1 would take approx. 3 weeks, and the other - which was the best I was left with - would take 3-6 business days (or so I was told). I informed them this last option would NOT be delivered within that timeframe to Hawaii, as I had experience with it in the past. It takes between 2-4 weeks to arrive using this UPS "SurePost" method (delivered in conjunction with the USPS), which is their best option, and NOT acceptable. I had previously been able to upgrade to UPS Ground (actually arrives by air to Hawaii) or UPS Second Day, both of which arrive in less than a week. I placed 3 separate calls to different customer service supervisors, all of whom insisted these were the only 2 shipping methods available and the best one, which I chose (UPS SurePost) would arrive within 3-6 business days. They would simply not listen to the fact that I knew from my prior experience it would NOT arrive within this time, and refused to provide any other assistance. So here I am, 3 weeks later still awaiting notice the shipment has arrived in Hawaii, after being transferred to the USPS in CA on 8/26 (order shipped 8/22), left only with their empty promises, which I knew were not true and which they refused to honor. I'm sorry to say I will no longer be ordering from a company which does not provide better customer service, and shipping options to my location. In this day and age just how difficult can it be to offer the simple option (at the appropriate rate) of UPS ground or better to my home, as most other merchants who utilize UPS as their carrier do???
Response from Native RemediesSep 16, 2016
Hi Robert,
I am so sorry to hear about this predicament. We never meant to mislead or misrepresent our shipping time frames as we were lead to believe it truly would arrive within the 3-6 business days. Unfortunately, we do only have 2 shipping speeds to Hawaii and we don't have the option to ship with Ground or 2- or 3-day shipping. There was some miscommunication with our reps and I am passing along feedback so that we are all on the same page in the future. I am sending you a separate email to hopefully reach a solution to this issue. I look forward to hearing from you and working with you to reach a resolution.
Thanks,
Carrie P.
WI
William I.
No visible difference
I purchased Cushex-m and Cushex-S and neither have produced a visible result.
Response from Native RemediesSep 16, 2016
Hey William,
I am so sorry the drops aren't working for your pet. We have a 1 year money back guarantee on all of our products, so you can return the bottles for a refund. I hope you find something that works for your pet.
Thanks,
Carrie P.
SC
Sharlene C.
Didn't get my money back
I ordered through PayPal and canceled my order but never got my money back.
Response from Native RemediesAug 16, 2016
Dear Sharlene,
Thank you for your review. Orders are only charged when they have shipped from our warehouse. As the order was cancelled it was not charged. You will need to contact PayPal regarding the hold as they are the only ones to be able to remove it. We hope this information is of help to you and apologize for any inconvenience.
If you have any further questions, do not hesitate to contact us at the email or number below.
Thank you,
Native Remedies Customer Service
1-800-683-1235
JB
JUDY B.
native vertifree
Product took long in delivery ran out of product and had ordered it to be shipped fast had to call twice to find out when it would be deliverid .
Response from Native RemediesAug 8, 2016
Dear Judy,
Thank you for your recent review. We are very sorry to hear you were unhappy with the shipping timeframe required for delivery. Orders placed with standard shipping require approximately 2-3 weeks for delivery to Hawaii. We do also offer express shipping options if expedited delivery is needed. We hope this information will be of help to you.
If you have any further questions, do not hesitate to contact us at the email or number below.
Thank you,
Native Remedies Customer Service
1-800-683-1235
JT
J T.
To Bad You Can't Do Negative Stars
It seems odd to me that a company that takes such get care in their products doesn't care if their great product ever reacsh the intended customer. They don't mind passing the buck when it come to shipping problems they just pass the blame.
Response from Native RemediesAug 3, 2016
Dear Sir/Madam,
Thank you for your recent review. Our records indicate we have shipped you a replacement package and offered compensation for the problem. Our records also indicate your package has now been delivered. We apologize for any inconvenience this has caused.
If you have any further questions, do not hesitate to contact us at the email or number below.
Thank you,
Native Remedies Customer Service
1-800-683-1235
CH
Cheryl
Would have been nice to know the possible side effects, as opposed to none
I researched this supplement long before purchasing. I could not find one thing that stated any adverse side effects. We gave this supplement to my granddaughter for four days and her behavior worsened to the point that she was unbearable. She was erratic, disrespectful, aggressive, and very vocal. We could not figure out why her behaviors were so bad. I finally decided to take her off of the supplement for a few days just to see if the behavior continued. Within two days, she was back to the sweet little girl that she was prior to starting this supplement. Although there are many people who have had great success with this, we did not and it would have been appreciated if the company would have stated these were possible side effects, and they are. I say that with confidence because I did go back four years and found someone with the same experience we had...thus, we are not the first or the only one who has had this happen. Very disenchanted. We are dealing with children's lives! Be honest about possible side effects.
Response from Native RemediesJul 22, 2016
Dear Cheryl,
Thank you for your review. We apologize for any inconvenience this has caused. Thank you for taking the time to submit your comments and review regarding item. We have forwarded them to the correct department for further review.
If you should have further questions or comments, please feel free to email us or call us at the number below.
Thank you,
Native Remedies Customer Service
[email protected]
1-800-455-4048
DM
David M.
experience from use of VertiFree
I have used the VertiFree product and have not any improvement of the Meniere's Disease condition. I am not very satisfied with this product and am a bit disappointed as I have used products from Native Remedies before and was please. That was the main reason for my order.
Response from Native RemediesJul 6, 2016
Dear David,
Thank you for your review. When using natural products, results will vary and it can take a few weeks or more for results start to show. Some peoples system may need to have a build up of the product in them before results start to show. We hope this will be of help to you and we apologize for any inconvenience.
If you should have further questions or comments, please feel free to email us or contact our Customer Service Department at the phone number provided below.
Thank you,
Native Remedies Customer Service
[email protected]
1.800.683.1235