Todd W.
Short expiration date
I'm am very please with the overall quality and efficacy of the products. Unfortunately the poor customer service and the lack of understanding for my needs from the customer service manager made the scores drop considerably. I purchase "ProState relief". The expiration date is 11/17. I wanted to get another bottle with better dating. All of my other purchases that came with the order was expiration dates of 2019/2020. I was told by the customer service rep that unfortunately this was and acceptable bottle and I should use all of the pills by that date anyway as per the prescribed method. I questioned if any bottles had longer dating, but it seems a new batch won't be produced until the summer. I asked do they plan on selling this until the new batch is produced and I was told by the manager that up to 6 months of the expiration date is acceptable. I used to work in the Pharmaceutical industry and everyone knows that a product loses its efficacy and quality over time. This very unknowledgable manager stated that homeopathic products are different then Pharmaceuticals and the product should be fine fro use. Terrible customer service and the Reps are completely unknowledgable about the product line.