Native RemediesReviews of nativeremedies.com

Response from Native RemediesMar 30, 2016

Dear Nancy, Thank you for your review. We apologize for any inconvenience this has caused. Thank you for taking the time to submit your comments and review regarding the availablility of products. We have forwarded them to the correct department for further review. If you should have further questions or comments, please feel free to email us or call us at the number below. Thank you, Native Remedies Customer Service [email protected] 1-800-455-4048

Response from Native RemediesMar 24, 2016

Dear Jim, Thank you for your review. Our records do not indicate that you contacted us in regards to not receiving your full order. If at this time, you still have not received all of your items, please contact our Customer Service Department at the number below so that we may further assist you. Auto Delivery can only be chosen by the customer at the time of the order and our records indicate you have contacted us to cancel Auto Delivery, which has been done. We apologize for any inconvenience that has been caused. If you should have further questions or comments, please feel free to email us or call us at the number below. Thank you, Native Remedies Customer Service [email protected] 1-800-455-4048

Response from Native RemediesMar 2, 2016

Dear Chelly, Thank you for your review. Unfortunately our records indicate the order was misdirected in our warehouse. We have contacted our warehouse specialist to locate this order and get it shipped out to you. Once it has been shipped out, we ask that you please allow 4 - 8 business days for delivery. Unfortunately, our system determines the speed at which an order arrives to you once shipped so we are unable to request an upgrade in shipping. If you should have further questions or comments, please feel free to email us or call us at the number below. Thank you, Native Remedies Customer Service [email protected] 1.800.683.1235

Response from Native RemediesMar 1, 2016

Dear Helena, Thank you for your review. We apologize for any inconvenience this has caused. Thank you for taking the time to submit your comments regarding your experience. When placing an order on the website, an email conformation is sent confirming the order. If one is not received, please contact our customer service so we can check to see if we received the order. We have no way to tell if a customer tried to place an order on the website or not until the order is in the system. If we do not receive an order, we have no way to tell if the customer had tried to place an order or not. We suggest to always keep track of your email for conformations. We hope this will be of help to you and we apologize for any inconvenience. If you should have further questions or comments, please feel free to email us or contact our Customer Service Department at the phone number provided below. Thank you, Native Remedies Customer Service [email protected] 1.800.455.4048

Response from Native RemediesFeb 16, 2016

Dear Hirau, Thank you for your recent review. We are glad to hear that you are satisfied with our products. If you should have further questions or comments, please feel free to email us at [email protected]. We respectfully ask that you update your review to a higher rating. How to edit your review 1. Log on to your account on www.trustpilot.com 2. Click on your profile picture in the top right corner of the site 3. Click Go to my profile 4. Find the review you want to change and click Edit 5. When you are done changing the rating and the text, click on Submit your review now Thank you, Native Remedies Customer Service [email protected] 1.800.455.4048

Response from Native RemediesFeb 1, 2016

Dear Chris, Thank you for your recent review. We are very sorry for any inconvenience this may have caused. Thank you for taking the time to submit your comments. We have reviewed your account and see that due to an error in our system the upgraded shipping was not applied to your order. A Gift Voucher has been sent to you. You will receive the Gift Voucher through the mail, so you should receive it shortly. We hope this information was helpful. If you should have further questions or comments, please feel free to email us at [email protected]. We hope this interaction has restored your faith in our company and we encourage you to update your review. How to edit your review 1. Log on to your account on www.trustpilot.com 2. Click on your profile picture in the top right corner of the site 3. Click Go to my profile 4. Find the review you want to change and click Edit 5. When you are done changing the rating and the text, click on Submit your review now Thank you, Native Remedies Customer Service Toll Free 1.800.683.1235 International Customers 1.920.232.3075

Response from Native RemediesJan 25, 2016

Dear Duane, Thank you for your review. Please contact us at the below email address or toll free Customer Service number so that we may look into this matter further for you. We apologize for any inconvenience this may have caused and look forward to hearing from you. If you should have further questions or comments, please feel free to email us or call us at the number below. Thank you, Native Remedies Customer Service [email protected] 1.800.683.1235

Response from Native RemediesJan 25, 2016

Dear Gloria, Thank you for your review. We apologize for any inconvenience this has caused. As stated in the catalog and website, orders placed with standard shipping require approximately 4-8 business days for delivery. Your order was placed on 1/15 and should be delivered with in the 8 business days according to tracking. Please contact us if you have yet to receive this for an update. We will be happy to pass along your comments about shipping time frames to the proper department for review. Your feedback is appreciated. If you should have further questions or comments, please feel free to email us or call us at the number below. Thank you, Native Remedies Customer Service [email protected] 1.800.683.1235