Native Remedies Reviews | Read Customer Reviews of nativeremedies.com

Native Remedies Reviews | Read Customer Reviews of nativeremedies.com

Native Remedies reviews

Showing 160 reviews with 2 stars · Clear filters

Chares C.
Feb 1, 2017
Very poor customer service
Place my order online thinking I had ordered the grandules. Once I received confirmation I noticed the liquid had been ordered. I immediately contacted the order desk and ask for the order to be changed. I received an email that the order could not be changed because they had already shipped. then received an email about 1 hour later telling the order was shipping. So someone is not telling the truth. Will not buy from these jerks again.
Response from Native RemediesFeb 1, 2017
Hello Charles, I am sorry that we were unable to change the order for you before it shipped. Our emails are answered in the order they are sent to us and can take up to 24 hours to be read and answered. We received your email message after the order was shipped. You may make a return for the exchange if needed. Again, we would have been happy to make the change if it was caught in time. Calling may be a better option as this way we can get the change requested right away. Sincerely, Jaime R.
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Na
Jan 25, 2017
Not worth the hassle
I love the products but the auto ordering experience had been very inadequate.
Response from Native RemediesFeb 6, 2017
Hey Sarah, I am so sorry to hear about your experience. If there is anything we can do to help, please contact us directly. Thanks, Carrie P.
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LOIS C.
Jan 20, 2017
AUTOMATIC ORDERS
SERVICE WAS GOOD UNTIL THIS YEAR. GOT E MAIL THAT MY AUTOMATIC ORDER WAS COMING NOTHING CAME. HAVE SENT E MAILS QUESTIONING THE ORDER AND THEY WERE COMPLETELY IGNORED. JUST KEEP SENDING ME MORE PROMO ITEMS. IF THEY CAN NOT HONOR MY AUTOMATIC ORDER THEN LETS CALL IT QUITS. LOIS J. COX
Response from Native RemediesFeb 6, 2017
Hey Lois, I am so sorry to hear you have not yet received your order. I see that your item is on backorder until the end of this month. Once we receive it in stock, we will ship it right away. Thanks, Carrie P.
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Bonnie P.
Jan 19, 2017
Unacceptable product posting
They are lax in posting when a MUCH NEEDED product is out of stock and back-ordered.....unacceptable
Response from Native RemediesFeb 6, 2017
Hey Bonnie, I am so sorry to hear about your experience. We hope to serve you better in the future. Thanks, Carrie P.
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Jean C.
Jan 17, 2017
Customer service sucks!
I have been buying from Native Remedies for years now and have gotten my friends and sisters to buy too. I have been informed of their bad customer service by my sister but never experienced it myself until now. I ordered the buy 2 get 3rd free on a couple of items. I've always just entered quantity of 2 and the 3rd is added for free when I check out. But this last time, the 3rd was not added nor shipped to me. When I called, the person I talked to said if I do not enter quantity of 3, they do not give me the 3rd for free. Are you kidding me? So she basically insisted I made the mistake and there's nothing she can do. I will return my products - I don't have to have them!
Response from Native RemediesFeb 6, 2017
Hey Jean, I am so sorry to hear about your experience. The person you spoke with is correct, to get the 3rd for free, it must be added into your cart. However, the Buy 2 Get 1 Free offer applies to the quantity in your cart (which was 5), not individual items, so you did receive one of your products for free. Thanks, Carrie P.
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Cassandra K.
Jan 12, 2017
The supplement is not working so far...on day 3.
Not working yet.
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Stackley H.
Jan 7, 2017
Order not filled. Items not in stock .
My order was not filled because it was not in stock. It was ordered in December. I was told it would not be available until February.
Response from Native RemediesFeb 6, 2017
Hey Stackley, I am so sorry to hear you had not yet received your order at the time of this review. I see that your order was delivered on 1/25. Thanks, Carrie P.
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Howard H.
Jan 3, 2017
No help after the sale
I bought 2 items for my 12 year old Basset who has cushings after i gave him the prescribed dose he became very hyperactive I wrote to your customer care email asking about ingredient such as alcohol, never had a reply
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