Mercedes L.
Very difficult to get through to them.I…
Very difficult to get through to them.I was Not disclosed at the beginning the fees that were to be charged and when I asked the answer was not addressed. It is true that now I have discovered is it 25 percent of the original amount when application was taken ,(in very small print inserted). At the time we had a charge card at 25 percent rateAlso I was told by the agent that The settlement was to be between 25 to 30 cents of a dollar ( not so).all of this in the same conversation, in matter of few minutes documents were emailed and assured me the urgency of doing all of this fast so I could repair my credit sooner so I could refinance my home to a lower interest rate.I was under big pressure because I have a reversed mortgage at a high interest rate. To make this story shorter,I’ not very happy with them.



