Nationwide Bus CharterReviews of nationwidebuscharter.com

It was a good experience except they had to switch our bus out apparently while we were at the event and didn’t tell us. They failed to get all of our belongings off the original bus and onto the new bus. We had to drive 3 hours one-way to collect our items the next day. One employee was willing to meet us half way, but they got called to do a route and the new employee was not flexible at all or willing to work with us on a pick up time. Even though it was their fault the items were left on the original bus. They could have gotten a leader from our group to get stuff off the original bus. But they did it without telling us.

The bus itself was spacious and the seats were nice. The bathroom was made for a thin person and the light in the bathroom didn’t work. You needed your phone flashlight if you wanted to use the restroom. Thank goodness the trip was only 2/1/2 hrs so most did not use it. Had the incommunicative representative responded back to my queries, I would have known that the bus was equipped with a DVD player. The driver drove with caution and I am greatful but did not assist in any kind of way. My husband helped everyone on and off the bus.

Overall it was a great experience. The only issue we had was the driver arrived late but it was not his fault google maps has our location wrong. You could tell he was a little fustrated when we tried to tell him how to get to our destination. The pickup at the concert was perfect and quick.

The bus itself was clean. The driver was calm, helpful, and very go with the flow. It was an overall positive experience on my end. Two concerning items were the tire pressure light and check engine light were on for the entire trip (over 180 miles).

I informed him about the bathroom stop as the company suggested and the driver gave me a hard time about stopping for a quick rest stop on the way there and back because it wasn't on the itinerary.. but he did stop afterall, but chose to stop at an outlet mall which gave an issue with us parking there & everyone had to walk very far to the bathrooms.. This made us very late to our destination. And there was an actual rest stop right up the road too which would have took about 5 minutes instead. The bus was supposed to have charging ports and there was only one up by the driver. And the bus driver was on his phone looking down a lot.. maybe on maps, but we felt that there should have been some sort of navigation thing for him to use that was not his phone.. He did drive very safely thankfully and did check the maintenance under the hood briefly at the last rest stop, on the way home, so we were grateful for that. The driver was pushing for us to leave a half hour before our departure time because of another job afterwards.. The front of the bus definitely needed to be cleaned too. The price was excellent. I would choose them again but I'd make sure the bathroom stops would be in the itinerary and that the driver wouldn't be using his phone to navigate as it made passengers nervous.

The bus driver was great, he took a few teachers and a bunch of apprentices to lobby for a bill in NYS. He was very accommodating and polite. One of the teachers told me that the bus was rattling a lot on the highway.

Everything was good in entire our two days trip. only thing that I want to point out Bus Driver should not rush to bring back home. all passengers were fallowing rules and were on time. we suppose to leave the last point at 2.30PM and Bus driver made us leave at 2.00. because he wanted to go home early. other than that, everything was wonderful. Special thanks to Matt for helping out and quick response for our issues. Thank you. we will defiantly use this company again.