Anne
I ordered three bottles of the Liver…
I ordered three bottles of the Liver Renew yesterday and specifically asked for a one-time only order. Then I got an email, of course, saying I had signed up for a subscription. It is not possible to cancel your subscription online, nor can you extend the next shipment date beyond your credit card's expiration. So I called the cancellation line and waited 20 minutes to speak with someone (I also called the new order line just to see and they answered immediately). They guy I spoke with pushed REALLY hard to just extend the next delivery and when I insisted he cancel it he put me back on hold. The subscription is now cancelled, thankfully, but this whole process just reeks of scam. I hope the product actually works and doesn't contain cancer-causing chemicals like one reviewer below discovered. Beware!
Response from Nation Health MDJan 13, 2025
Hi Anne. Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience and frustration caused by this experience. We understand how important it is for our customers to have full control over their subscriptions, and we regret any challenges you encountered during the cancellation process. To rectify this issue and better assist you, we kindly ask that you contact our customer service team directly. By speaking with one of our representatives directly, we can provide you with more detailed information and work to resolve any issues or questions you may have. You may reach us via email, live chat, or by calling toll-free at (800) 490-3169 available Mon-Sun 24/7. For callers outside the US, please use +1-703-584-5395. We are committed to addressing your concerns promptly, including resolving the delivery issue and ensuring your satisfaction with our service. We truly value your feedback and appreciate the opportunity to make things right. Please don’t hesitate to reach out so we can assist you further.