National Ticket CompanyReviews of nationalticket.com

I feel shipping is steep, even if I added to the order hoping to combine products, shipping jumped as if I ordered everything individually

Limited selection

National Ticket needs a website upgrade wherein when a customer has been registered with them as a tax exempt entity; the shopping cart interface can hold that information; so that no tax is charged. I imagine that this business in particular deals with thousands of non-profits, and to not have that functionality in their web shopping application is sad and time-wasting for a lot of individuals; as well as off-putting to businesses who do not wish to deal with the added inconvenience of requesting assistance with tax-exempt purchases.

I've only been a customer for a couple of years and have had a fairly good experience. When I check my orders on their website, everything shows up as "In progress", even orders I placed in 2016 and have long since received and used. If I select that I just want to see shipped orders, nothing shows up at all. My most recent order got lost in their process somewhere. 23 days after I placed the order, when I had not yet received it, I sent an email and was told that my order got lost due to a glitch in their program. I've now received that order, but wonder how something like that could have happened. Their product is good, but their ordering system needs some serious work!

There are no photos of the wristbands once you open a selection, only the title and price. There is no option to order by purchase order, making it difficult for staff to order for school events unless we use our own personal credit card. Very few styles and color options to choose from.

i like that there was a special offer but dissapointed in the lack of variety of wristbands and how much the shipping costs were.

Many of the ticket colors I wanted were out of stock. I had to change color do to other arcade/redemption center in my area were using simular color tickets as us. I only had a few colors of the big box qty to pick from. Cheryl

Once again, I am disappointed that National Ticket fails to announce their show special pricing on wristbands until the day the sale begins. I ordered and received my wristbands a bit over a week ago. This week, I see that they are on sale. I would appreciate more notice for upcoming sales.