StickyHaven
Had an issue with an order, but after reviewing things were set right...
I never ordered items from them before, only to have a negative first experience. After a quite a delay, they finally resolved the matter and I'm satisfied with my purchase.
Response from Narrow PathApr 7, 2026
Hello, We are deeply sorry to hear about your experience, and we truly apologize for the mistake with your order. We completely understand your frustration — it is absolutely valid, and it pains us to know that we caused you such disappointment. This is not the standard we hold ourselves to, and your trust means everything to us. To make this right, we would love to offer you a special resolution: we will issue a full refund for the missing necklace and send you a complimentary necklace as a heartfelt apology. This is our way of showing you that your satisfaction matters more to us than anything else. Please kindly share your email address with us in a private message or reply directly, so we can personally arrange everything for you. Once we have resolved this, we would be deeply grateful if you could consider updating your review on Trustpilot to reflect your updated experience — your voice helps us improve and ensures future customers have a fair understanding of our efforts. We sincerely hope this gesture can restore your faith in us. Thank you for giving us the chance to make amends. We are committed to doing everything we can to turn this around and provide you with the experience you truly deserve. Warmest regards.