T. J.
Experience was horrible
Experience was horrible. Ordered wrong size blanket. Kept getting a response to file a claim. All I wanted to do was PAY to return and PAY to order correct size. Claim was denied and no way to contact anyone!
Napturalbrand is listed under Clothing & Underwear.
Napturalbrand (napturalbrand.com) has 86 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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T. J.
Experience was horrible. Ordered wrong size blanket. Kept getting a response to file a claim. All I wanted to do was PAY to return and PAY to order correct size. Claim was denied and no way to contact anyone!
Barbara D.
I place a order for a blanket for my daughter I put all my information in and it was sent button I did not receive a confirmation number number or an email I have proof that it went through because the money came out of my credit card 💳 I bought on the 11/27/2020. This item was for my daughter Christmas present 🎁 can some one please get in touch with me please. The name on the order is Barbara Dawkins
Imani F.
I'm still waiting on my order it's been almost 2months. Cant get in touch with no one to just refund me. Now I don't even want the order. Try supporting what I think/hope is black owned. Smmfh. I had to click a star in order to write this. But no stars for order not vfc recieved
angela M.
I ordered a phone case and the wrong size was shipped to me I contacted customer service and they sent a replacement phone case the right size with no problem I will definitely be ordering again everything came in so quick no delay
Satisfied repeat C.
Quick shipping. Fabulous blanket! What beautiful creativity! Thanks!
Samantha C.
It's amazing and I can't wait to give it to my mom for her birthday
Charde I.
Currently in talks with customer service to see if I can get a refund for items never received. Shipping went out 8/24 but as of 9/28 I have nothing. Called and emailed but no response. Finally reached someone on IG who said I could get a refund only to later be told I cannot because its policy. They are going to reprint instead but at this point and after all this trouble, I wish I had not given my support to this business. There are equal quality and better customer service black owned businesses. Be advised.
Janell
I ordered 2 sets of shirts 👚 plus the bonus shirt and 1 order and bonus shirt has arrived and I’m so satisfied with my merchandise. Everything happened exactly as I was told, I couldn’t be happier. Can’t wait to receive the second order 😊