napogloves.comMinimalistic Touchscreen Gloves
napogloves.com (napogloves.com) has 77 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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SL F.
Gloves arrived with hole in the lining on one finger. I returned them and they refunded me all but $10. They refuse to respond to tell me why I was charged $10 for the privilege of getting a defective product.
RuBa
einen Monat lang Rückgabe angefragt und keinerlei Reaktion. Weder per Mail noch auf das Rücksendeformular
Response from napogloves.comNov 12, 2024
Guten Morgen, gemäß den Vorschriften haben wir ab dem Zeitpunkt der Zustellung der Rücksendung 14 Tage Zeit, um die Rücksendung zu prüfen :) Grüße
Karen N.
Ordered in Dec... Nice gloves but had to return as they were too small. I paid for next day and proof of postage so I know they have been returned but I still haven't had my refund. Not good 23/01/2023... wow thank you, I have received the refund today!
Response from napogloves.comNov 12, 2024
Good day, according to the regulations we have 14 days to consider the return from the moment of delivery of the return shipment. Best regards
Rita K.
This company is a scam. They’ll take your money from you and won’t send you your order, nor a confirmation email. Customer service is non-existent, the emails you send them will not be replied to. Don’t order from napo gloves it’s a hoax/scam.
Response from napogloves.comDec 14, 2022
Hello, we do not have an order placed under your name. Please provide your order number to verify the case. If you have a problem with your order, please email [email protected]. Regards, Team napo gloves
Alexandre C.
Never got my gloves and wouldn't even send another pair to try and remedy it. Got refunded but if I wanted the cash to start with I wouldn't have bought gloves.
Response from napogloves.comMar 10, 2022
Hi, thank you for your feedback. We are sorry that this happened and that you are not satisfied with our shop. Nevertheless, we hope that in the future we will be able to rebuild trust in our brand and you will use our services. If necessary, please contact us by e-mail: [email protected]. Team napo gloves
Charles R.
Got my order wrong,
Response from napogloves.comFeb 16, 2022
Hello, thank you very much for your feedback. If there are any problems with your order, please contact our customer support ([email protected]) and we will take care of the issue. Team napo gloves
susan
The gloves are sized odd. I tried both sizes and the fingers were way too long. Even the small size which was tight on my hand, the fingers were like a 1/2 inch longer than my fingers. I never had a problem fitting into gloves before. It's too bad since the leather was very nice and they have a large assortment of gloves.
Response from napogloves.comJan 7, 2022
Hello, thank you very much for your feedback. We are very sorry for this situation. We try to provide as detailed sizing information as possible, however gloves are not an easy product, since there are 2 important dimensions - hand circumference and finger length. We decided to provide information about hand circumference, since it is very difficult to present a measuring method for fingers that could be replicated by our customers with enough accuracy. We apologize for the inconvenience this may have caused.
Alejandra H.
There is a plastic button on these gloves that was flaky and corroded. It makes the gloves look super cheap.
Response from napogloves.comApr 19, 2021
Hello, thank you very much for your feedback. We are sorry to hear that you were not satisfied with the items you ordered. We constantly work on perfecting our products in order to eliminate such issues. We hope that our future improvements in the products will meet your expectations. Team napo gloves
