Nano Hearing AidsReviews of nanohearingaids.com

We ordered the Nano hearing aids for my wife. We both wear hearing aids and her hearing is a bit worse than mine. Nano claims to have a 45 day refund period, but beware! The hearing aids were not helping, so my wife wanted to return them after 2 weeks. I asked her to wait and give them a fair chance of another couple weeks. After 30 days She said "send them back", so I called for the "Return Authorization". The salesman said we could try their "better, more advanced" Nano model for the same price. He said we could still return those with a 45 day trial. I told him our 45 days would not give a trial period that would be fair to them and was told "You will have a new order number with a new 45 day trial period", so I said OK. We returned the original with tracking and they sent the new Nano hearing aids shortly after. My wife, after a couple weeks, said they were not helping and her entry level Costco hearing aids were far better. The Costco devices are rebranded Phonak and cost $1,500. We were under 30 days on the "better" Nano hearing aids, so well within the 45 day trial. I called for the return authorization, but was told we were outside the trial. We went back and forth about the new trial period, but they would not budge. Numerous emails were ignored or eventually replied to with a pre-written denial for our claim. I went to supposed supervisors at different levels with the same canned reply. I asked if they would review the recorded phone conversations with the salesman, but they said that department wasn't releasing the audio files. OK, $300 down the toilet to a company that does not stand up to their word. I don't know if Nano ever would have refunded the money if we just returned the originals and hadn't believed the lies about trying the better Nano aids. All I know is once your money is in their pocket, it is highly unlikely you will ever see it again. Low quality sound amplifiers, possibly worth $2-300 for very mild hearing loss, but a very low quality company to do business with.

Total scam. They never sent the hearing aids. When I called and tried to cancel the order they tried every trick in the book to stop me from cancelling. After trying for an hour I hung up and called AMEX. Within 5 minutes they reversed the charges. Thank goodness for AMEX.....

Garbage. I ordered a set and waited, and waited, and waited some more. I called, emailed, checked and finally, after 2 weeks, someone answered me and told me they ran out of them about 10 minutes after I ordered mine. Rubbish. They certainly took my money. They have continued to send me reviews and surveys to rate and I still do not have the, Well, they came after my numerous complaints. They were packed well and that is the only plus. Why the red and blue, bright colors. I get right and left but do I need to look like a patriotic hearing person. These do not fit in my ears, not with any of their so called ear buds. The unit itself is too big and bulky. I tried tuning it and all it did was wail with feedback. I put them back in their packaging to return when I found out, no refund?? Where did it say that in any of their propaganda. So today, I got a call from a foreign woman in Arizona asking about how happy I was with the hearing aids. Why they spend so much on the surveys is beyond me because it is apparent they do not read them. I told the woman they are junk and want to return them and was told nope, can't do so I told her they were f'ing junk and would just throw them away. Pretty strong language for a 70 year old woman, I know, but these people are a scam and I should have read the reviews and better business reports before purchasing. I hung up on this woman and about 30 seconds later she called back so I refused the call and she kept calling, 4 more times so I answered the phone and told her to stop calling, stop texting and stop emailing or I would take this further. So... did it stop you may ask, no it did not. The last call I answered she was screaming at me so I warned her I was going to the President/CEO to report her and if she called me again, I would file harassment charges. $300 bucks, a lot of aggravation and time wasted. I should have known $300 for hearing aids would equal junk. Ya' get what ya' pay for.

I have your aids and I have wasted my money in just a little over a year they will not charge. Please spend your money elsewhere even if you have to spend more for them. They have a one year warranty because they only last a year.

After confirming the return of the Sigma aids in November, I have nothing but lame excuses. They claim 45 days or less to process a refund but after 60 days I was forced to challenge the charge then when Visa credited my account because for whatever reason, It has been 30 days since Nano received chargeback letter so the cycle started all over again. Now 4 months since they received the aids back and all I get are the same lame promises. When you see the video reviews, you can see the same person with different names.

This company has a money back guarantee if you are not satisfied with the hearing aids within 45 days This is a lie. This is a fraudulent company. I purchased the hearing aids for my mom in mid November 2020. She was unable to use them as her ears were not shaped normally and needed custom made ones. They were never used. Spoke with the company about this. After much debate with them, they finally authorized return and sent a link to purchase a return label. $10 for the label. Packaged everything as instructed. Confirmation of receipt was sent to my email. Then the mess began. I kept getting a phone call that they only received the batteries and for me to mail the hearing aids. I finally spoke with the warehouse who said they did receive the hearing aids and needed 3-4 weeks to inspect them and send my refund once inspected. Waited 4 weeks and just contacted them today about my refund. I was being told again all they received was the batteries. Today I contacted my credit card company to deal with them and get reimbursed. DO NOT BUY FROM THIS COMPANY! THEY DO NOT STAND BEHIND THEIR RETURN POLICY. They deserve 0 stars for all my stress they caused. And to you NANO, do not reply back to me or try to call. I’m done with you.

it been more than 3 months they still haven't return the money after receiving the hearing aid back which was not even a good product.

please listen these are garbage don't waste your money and your time these are junk