Jane K.
Requested an RMA because my mother passed away the day they arrived. No one has called me back.
Please call me with an RMA. Can not use these.

At Nano, we’re dedicated to redefining how you hear and experience the world. Our commitment is simple: we provide high-quality over the counter (OTC) hearing technology at affordable prices. We believe that everyone deserves to have clear, vibrant hearing — regardless of budget — and we've made it our mission to deliver just that.With a track record of transforming lives, a 45-day money-back guarantee, and a customer support team that's available 24/7, we’ve earned our place as a trusted name in the hearing industry. Start your journey to rediscover the world of sound and experience the Nano difference today.Shop Hearing AidsContact 24/7 SupportFAQs
Nano Hearing Aids (nanohearingaids.com) has 3,535 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Jane K.
Please call me with an RMA. Can not use these.
Martin
I received the order quickly, which is great, thank you. I am dealing with an issue with one of the parts being defective and trying to get them replaced. I have been in contact with a representative about the issue. I was just informed that the pin that holds my tubes in place is no longer used so I can not replace the tubes at all for my 6 month old hearing aids. Rating was a 3 now it's 0. You would think they would have a supply of older parts, but I guess not.
C. S.
I received the hearing aides & determined that they are too big & very uncomfortable for me. I contacted Nano hearing for a return authorization number and was told I would be put on a list to be called within 24 to 48 hours. I purchased these with the understanding they could be returned for a full refund within 45 day of receipt. I only had them for 3 days!! Receiving a simple RMA # is not that involved!!
Suzy B.
BEWARE The return policy is filled with tricks. The policy states 45 day return, ha, try getting an RMA # it’s like pulling teeth. Got cut off twice, they were unable to process, like every other company I have dealt with. We have to wait 2 business days just to get a #, if I’m lucky. If one returns the item without the magic # we will be charged 20%! Unfortunately, we did not read all the problem reviews prior to purchasing. Many people have had trouble even getting a refund. BUYER BEWARE
Sandra B.
My dad is 97 he doesn't like them. I need to return them!
Michelle L.
I ordered the nano hearing aids but had difficulty wearing them because I have smaller ears and they caused pain. The aids are supposed tk have a 45 day return period which I am still well within the limits of but I am getting nothing but a run around from the customer service department. Do not deal with this company!
shelly M.
They will rip you off. Hearing aids are poor quality and they never worked. They refused to return my money. I wish I had read these reviews , I would have never purchased them DONT BUY THEM
Z K.
I have been trying to return the hearing aids since I bought them. First, they insisted we "have" to keep and use them for 30 days. Then, they try to exchange them with an upgrade. When I called, their phones weren't working. Then emails were returned. On the phone they tell you to email, in emails they tell you to call, until the 45 days passes and then they say they can NO LONGER accept a return it's past the 45 days. The hearing aids are a bad quality as well. Do NOT waste your money! They are out to rip off the eldery by making it impossible to return!