Nano Hearing AidsReviews of nanohearingaids.com

I purchased Nano Hearing around the first of October 2022. Within a week I realized they would not work for me. I tried calling, emailing, leaving messages for weeks trying to get a return code. No one wanted to give a return code which is required before sending them back. I finally received the code and mailed the back first class, insured, and requested signature showing receipt of the hearing aids, they received on October 31. After a few weeks I started calling to see my refund status. I kept getting every kind of excuse saying why it had not been issued. They said for over a month that it had been approved but not given out yet. After threatening to get an attorney saying they had no legal right to keep the hearing aids I returned and they had confirmed they had and also keep my money. I finally received my refund on January 4, 2023! Over two months later. Terrible service!

Would like to give this company 0 stars - just spent 45 mins of wasted time trying to get a refund for hearing aids never used, purchased by my father, who recently passed away. Yes is was over the 45 days policy however the original pair he purchased he returned bc of quality and was convinced to get a newer pair. Needless to say the second pair was never used. On 1/27/23 I called about a return and was told yes they could be returned and would be refunded, gave me the return address, and advised me to place a copy of the order # with the return. Prior to mailing today, 2/2/2023, I called to verify the address bc if you look up the address on line it looks sketchy and now after 45 minutes with a CSR it is not eligible for a return bc it is over 45 days!! It did show in their system that a return was requested. My father was 94 and I think a 45 day return policy is harsh, considering he wanted to return the first pair within 45 days due to quality but was convinced to get a replacement pair that was never used and that’s a lot of wasted money. Totally taken advantage of - DO NOT use this company or product.

If I could give zero stars....I ordered a set of their latest devices for my husband for Christmas. The devices would not connect with the charger. They sent out a replacement set and they didn't work either. Requested a return authorization and sent them back. They tell you it can take up to 45 days to process the return and issue a refund. I think I will be contacting the credit card company and initiate a dispute. Stay away from this company. Look up their parent company, King Crawford Enterprises, LLC. Not a reputable company.

worst customer service, worst return policy, worst products, stay away! TERRIBLE!

This company is deceitful. The claim to refund your money is a total lie. I purchased the CIC NANO hearing aids for my husband. The left one never worked so I sent it back for a replacement. The replacement worked for two days and then the right one stopped working. When I called to complain they gave a choice to pay for repair even though I had paid for the warrant. They refused to refund. Will file a complaint with the better business bureau and plan to post a complaint on social media. I would rate NANO less than 1 star.

This company advertises a 45 day back guarantee; however, good luck getting any money back. Though it is fairly easy to get in touch with customer service, you will be assured that someone from Returns will call you back regarding the processing of your return. This will not happen. You will get the same thing everytime. These actually are fairly nice amplifiers for those struggling to hear low volumes; however, if you struggle with certain frequencies, understanding voices in noisy places, or have directional hearing issues, these will not help. They are mighty expensive for amplifiers.

I purchased the cic in ear hearing aids and all they do is make a ungodly squealing noise ! Terrible Played around all day with customer service which fixed nothing ! The played for hours trying to get a return label to send the junk back and get my money refunded ! What a joke that was ! Finally got a return label but they said they will refund my money 30-45 days after they receive them back ! Terrible ! Please do not waste your money on this terrible company ! Do not believe the reviews on their website they are lies ! Save yourself a lot of wasted time and trouble DO NOT PURCHASE FROM THIS COMPANY YOU WILL REGRET IT

One did not work and the other made no improvement so I tried to return for refund. Called a number of times for a RMA but no one was there and no one returned any of my calls. Finally after many rounds of emails I got a RMA and returned the hearing aids. Waited a month but no refund or communication. Emailed and got response that one was broken so they won't refund but for another $79 they can repair and return to me. An absolute waste of money and terrible service and hard earned money down the drain.