Nano Hearing Aids Reviews | Read Customer Reviews of nanohearingaids.com

Nano Hearing AidsReviews of nanohearingaids.com

3.63,535 reviews
Vision & Hearing
4225 EXECUTIVE SQ, STE 600, LA JOLLA, California

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Nano Hearing Aids

About Nano Hearing Aids

At Nano, we’re dedicated to redefining how you hear and experience the world. Our commitment is simple: we provide high-quality over the counter (OTC) hearing technology at affordable prices. We believe that everyone deserves to have clear, vibrant hearing — regardless of budget — and we've made it our mission to deliver just that.With a track record of transforming lives, a 45-day money-back guarantee, and a customer support team that's available 24/7, we’ve earned our place as a trusted name in the hearing industry. Start your journey to rediscover the world of sound and experience the Nano difference today.Shop Hearing AidsContact 24/7 SupportFAQs

Nano Hearing Aids (nanohearingaids.com) has 3,535 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: nanohearingaids.com
Website: nanohearingaids.com
Category: Vision & Hearing
Location: LA JOLLA, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 89% of reviews.
Latest: Most recent review: March 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Nano Hearing Aids reviews

Showing 795 reviews with 1 star · Clear filters

Glen T.
May 20, 2023
They are not good for me
They are not good for me. I can not hear too many adjustments. I do not think they are for me.
Response from Nano Hearing AidsJun 6, 2023
Hello Glen, We are sorry to hear about your experience with our hearing aids. I checked your account and see that my colleague Kelly, already assisted you with an upgrade. Please do not hesitate to reach out if ever you need assistance and we will be glad to help you. You may dial our customer service line 619-738-2438 or reach out to me. Sincerely, Ralph Nano Advanced Support Team 619-404-0533 Extension #107
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Carla
May 20, 2023
I will be sending back
I will be sending back. I so wanted them to work but no matter what volume or setting if used I wasn’t hearing what I was with other hearing aides. I liked the recharge but the aides hurt the inside of my ear and that combined with not hearing as much led me to decide to return
Response from Nano Hearing AidsMay 27, 2023
Hello, I understand and I'm sorry for this trouble. Our technicians are the best in the field of hearing aids so please reach out and we can walk you through troubleshooting. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Have a great day and stay healthy! Thank you, Nano Support Team
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Samuel G.
May 18, 2023
I cannot not manipulate the small…
I cannot not manipulate the small button with my fingers, and I never know what settings the aids are on.
Response from Nano Hearing AidsMay 25, 2023
Hello, I'm sorry about the trouble. Our technicians are the best in the field of hearing aids so please reach out and we can walk you through troubleshooting. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Have a great day and stay healthy! Thank you, Nano Support Team
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STUART Z.
May 18, 2023
Could not adjust volume
Could not adjust volume. High pitched whistling sound whenever I set the volume to an audible level.
Response from Nano Hearing AidsMay 25, 2023
Hello, Squealing or feedback can occur for many different reasons. We have provided some of the more common reasons below to help you troubleshoot your issue: 1. Check for ear wax: earwax build-up is a common cause of acoustical feedback. When a sound wave hits a solid block of earwax, that sound wave shatters, sending sound every which-away including back out the ear to get re-amplified by the hearing aid microphone. 2. Check the fit: A loose-fitting hearing aid allows amplified sound waves to escape the ear canal around the hearing aid, reach the mic and off we go again in a feedback loop. 3. Speaker Placement: If the direction of the receiver is off and pointing directly into the wall of the ear canal, it can cause the amplified sound to bounce back into the hearing aid and the whistling begins. 4. Hearing Aid damage: The sound tube may become damaged over time by aggressive cleaning, the mic may have gotten pushed in, or there could be a crack in the hearing aid casing. If this doesn't help, please let us know. Our technicians are the best in the field of hearing aids and we can walk you through troubleshooting. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Have a great day and stay healthy! Thank you, Nano Support Team
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VietVet68
May 18, 2023
I am going to be calling you because I…
I am going to be calling you because I was having problem setting it up. I followed your directions and yet I don't think my hearing aid was turned on because I couldn't hear any hearing improvement. Thus the reason of my review.
Response from Nano Hearing AidsMay 25, 2023
Hello, I'm sorry about the trouble. Our technicians are the best in the field of hearing aids so please reach out and we can walk you through troubleshooting. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Have a great day and stay healthy! Thank you, Nano Support Team
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Loren
May 18, 2023
terrible company, bad product, poor customer service
The sound was very tinny and background noise was amplified almost more than normal sounds one needs to hear. Impacts made a very loud sound. Then it quit working altogether and would not turn on. The company has a very cumbersome return process, which is not explained in their policies. They were not very helpfull. And they do not pay for the return shipping. My advice is to stay away from this product and from this company.
Response from Nano Hearing AidsMay 19, 2023
Hello, All returns claims are handled accordingly in all accordance with our Refunds Policy: https://nanohearingaids.com/pages/refunds-policy If you still need further assistance or to discuss more of this, please email our returns department at [email protected]. Thank you, Nano Support Team
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Lois W.
May 17, 2023
First pair was defective
First pair was defective, would not even charge. Upgraded to Sigma Plus and one of the devices did not work. So far, extremely poor experience.
Response from Nano Hearing AidsMay 19, 2023
Hello, Our technicians are the best in the field of hearing aids so please reach out and we can walk you through troubleshooting. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Have a great day and stay healthy! Thank you, Nano Support Team
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Carol L.
May 17, 2023
Hard to use
Hard to use. Rude customer service.
Response from Nano Hearing AidsMay 19, 2023
Hello, I apologize for this trouble. Your feedback is noted and forwarded to the team to improve our products and services in the future. If you need further assistance, please reach out. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Thank you, Nano Support Team
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