Gary M.
Lack of information
You fail to inform people on your website that if they have tinnitus your product is not recommended for use by them. It is not until they receive their order that the paperwork enclosed tells them not to use the hearing aids but to go consult with an ENT doctor. Had this information been available on the website, I would never have wasted your time or mine ordering a product I cannot use and now must return.
Response from Nano Hearing AidsJun 18, 2023
Hello Gary, I am Theresa from Nano Advanced Support Team. I saw that you were already assisted by one of my colleague. Please let me know if you still need assistance so I can help. Sincerely, Theresa Nano Advanced Support Team




